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Intake Coordinator

2 months ago

Palm Harbor, Florida, United States Florin Roebig, P.A. Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as an Intake Coordinator. In this role, you will be responsible for handling a high volume of live intake calls, entering data accurately into our Case Management System, and providing exceptional service to potential clients.

Key Responsibilities
  • Intake Calls: Handle incoming and outgoing calls, gathering pertinent information from potential clients and entering it into our system.
  • Client Communication: Speak with potential clients, guiding them through the intake process and ensuring they have a welcoming and professional experience.
  • Record Keeping: Maintain accurate and detailed records of all potential client interactions and intake information.
  • Documentation: Ensure all necessary documentation and information are collected for each intake to facilitate the attorneys' review.
  • Administrative Support: Assist with administrative tasks, including filing, data management, and correspondence.
  • Task Management: Manage multiple tasks efficiently, balancing phone calls and data entry with other duties as needed.
  • Confidentiality: Maintain confidentiality and handle sensitive information with discretion throughout the intake process.
Requirements
  • Experience: Previous experience in legal support or other related fields.
  • Skills: Ability to prioritize and multitask, excellent written and verbal communication skills, strong attention to detail, and strong organizational skills.
About Us

Florin Roebig, P.A. is a well-established and expanding law firm serving plaintiffs throughout the United States. Our team is dedicated to protecting and fighting for our clients who have suffered personal injury and/or property losses caused by corporate and/or individual negligence or other wrongful behavior.