North Pinellas Law Firm Representative

1 week ago


Palm Harbor, Florida, United States Florin Roebig, P.A. Full time
Job Description

We are seeking a highly organized and detail-oriented individual to join our team as an Intake Coordinator. In this role, you will be responsible for handling a high volume of live intake calls, entering data accurately into our Case Management System, and ensuring all necessary documentation and information are collected for each intake to facilitate the attorneys' review.

Responsibilities:

  • Handle a high volume of live intake calls, both incoming and outgoing, while simultaneously entering data accurately into our Case Management System.
  • Speak directly with potential clients walking them thoroughly through an intake questionnaire to gather pertinent information.
  • Maintain accurate and detailed records of all potential client interactions and intake information.
  • Assist potential clients with completing necessary documentation, guiding them through the initial intake process.
  • Provide excellent service, ensuring a welcoming and professional experience for all prospective clients.
  • Follow up with potential clients to obtain required signatures and complete the intake process.
  • Manage multiple tasks efficiently, balancing phone calls and data entry with other administrative duties as needed.
  • Assist with administrative tasks to support the intake process, including filing, data management, and correspondence.
  • Monitor and track the status of intakes to ensure timely progression through the initial stages.
  • Maintain confidentiality and handle sensitive information with discretion throughout the intake process.

Qualifications:

  • Previous experience in legal support or other related fields
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Strong organizational skills

Florin Roebig is a well-established and expanding law firm serving plaintiffs throughout the United States. Our team is dedicated to protecting and fighting for our clients who have suffered personal injury and/or property losses caused by the corporate and/or individual negligence or other wrongful behavior of others.



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