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Clinical Support Specialist
2 months ago
We are seeking a dedicated Medical Assistant to join our esteemed Orthopaedics & Rheumatology practice. This role is essential in providing exceptional support to our healthcare team and ensuring a smooth patient experience.
Key Responsibilities:
- Assist healthcare providers with patient care tasks, both directly and indirectly.
- Facilitate patient admissions to examination areas.
- Maintain accurate medical records, including medications, progress notes, lab results, vital signs, and medical histories.
- Identify and document the primary reason for patient visits.
- Prepare patients for examinations and assist physicians as required.
- Manage communications from physicians and physician assistants.
- Prepare necessary instruments for procedures such as injections and aspirations.
- Ensure examination rooms are clean and well-stocked.
- Assist with prior authorization processes.
- Handle incoming calls and return patient inquiries as necessary.
Core Competencies:
- Exhibit professionalism and courtesy towards patients, visitors, colleagues, and healthcare providers.
- Uphold the highest standards of confidentiality in compliance with HIPAA regulations.
- Collaborate effectively as a team member on all tasks.
- Demonstrate the ability to work independently while coordinating with other staff members.
Qualifications:
- Experience as a Medical Assistant; certification is advantageous.
- Strong understanding of OSHA standards and practices.
- Proficient in computer usage and software applications.
- Familiarity with electronic medical record (EMR) systems is preferred.
- Excellent verbal and written communication abilities.
- Knowledge of insurance benefit plans is beneficial.
- Strong organizational and technical skills.
- Exceptional interpersonal skills.
This is a full-time position with a structured work schedule. We offer a comprehensive benefits package, including health insurance, life insurance, a 401K plan, and profit-sharing opportunities.
All staff members are required to be fully vaccinated against Covid-19. We prioritize the safety of our team and patients by providing necessary personal protective equipment and managing patient flow effectively.
