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Clinical Support Specialist

4 weeks ago

Skokie, Illinois, United States Rogers Behavioral Health Full time
Job Summary

The Clinical Support Specialist provides administrative support to the clinical team, ensuring seamless operations and exceptional patient care. This role involves coordinating patient information, maintaining confidentiality, and facilitating billing functions.


Key Responsibilities
  • Perform departmental clerical and receptionist functions with accuracy and efficiency.
  • Communicate effectively with patients, families, and healthcare providers.
  • Manage patient records, ensuring confidentiality and accuracy.
  • Coordinate billing functions, including claims preparation and submission.
  • Provide administrative support to the clinical team, as needed.

Requirements
  • High school diploma required; medical billing/coding program preferred.
  • Proficiency in electronic health record software, such as Cerner.
  • Previous experience in a psychiatric setting, preferred.
  • American Heart Association Provider CPR certification required within 30 days of hire.
  • Formal training in crisis prevention and intervention required within 60 days of hire.

Benefits

Rogers Behavioral Health offers a comprehensive benefits package, including health, dental, and vision insurance, 401(k) retirement plan, and employee assistance program.