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Administrative Office Coordinator

2 months ago

Wilmington, North Carolina, United States A-STAFFING, INC. Full time

Position Overview:

The Administrative Office Coordinator plays a crucial role in ensuring the smooth functioning of the office by overseeing administrative operations and supporting staff in accordance with the company's established procedures. This position encompasses a variety of general and specialized clerical tasks.

Key Qualifications:

  • Bilingual proficiency in Japanese, Chinese, or Korean and English is mandatory.
  • Successful completion of pre-employment drug screening is required.
  • Candidates must possess authorization to work in the United States on a full-time basis.

Core Responsibilities:

  • Deliver exceptional customer service by fostering a welcoming atmosphere, greeting clients, and providing assistance as needed.
  • Manage daily registration tasks, including processing sales and purchase orders.
  • Organize and maintain filing systems, ensuring efficient document retrieval and record-keeping.
  • Handle incoming calls, relay messages, and respond to inquiries with accurate information.
  • Train new employees on operational procedures.
  • Monitor attendance and punctuality of office staff, addressing any disciplinary issues as necessary.
  • Facilitate communication between sales, logistics, and office personnel on various projects.
  • Prepare and submit necessary reports to relevant governmental bodies.
  • Assist with inventory management by preparing data, resolving discrepancies, and reporting outcomes.
  • Coordinate with headquarters and external vendors as required.
  • Support the Branch Manager in recruitment efforts for vacant positions.
  • Provide insights and recommendations to the Branch Manager for effective budget management.
  • Oversee customs clearance processes for merchandise, liaising with brokers and suppliers.
  • Assist with routine administrative tasks related to imports.
  • Perform additional duties as assigned.

Employee Benefits:

  • Comprehensive health insurance plans.
  • Vision and dental coverage.
  • Life and accident insurance options.
  • Pet insurance availability.
  • 401(k) retirement plan with company matching contributions.
  • Generous paid time off policy.
  • Access to wellness programs and employee assistance services.
  • Additional benefits may require employee contributions.

Work Schedule:
This position follows a standard work schedule.