Store Operations Manager

4 weeks ago


Washington, Washington, D.C., United States H&M Group Full time

Job Summary

We are seeking a highly skilled and experienced Supervisor to join our team at H&M Group. As a Supervisor, you will play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere.

Key Responsibilities

  • Support in delivering exceptional service and operational excellence.
  • Offering customers a high level of service through styling advice, product knowledge and store experience.
  • Opening and closing the store and supporting the other members of the management team when required.
  • Analysing selling information and working with the store management team to maximise the sales performance of your department.
  • Overseeing store operations.
  • Being a brand ambassador and providing the best experience for our customers.

Requirements

  • You contribute to building a well-functioning team and embrace different points of view.
  • Experience in store operation including store opening and closing routines, processing deliveries.
  • This is a Full-Time position offering 32-40 hours a week.

Benefits

  • All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online.
  • In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP.
  • Medical, Vision and Dental Coverage.
  • Employee Assistance Program.
  • Vacation, Wellness, Holiday, and Parental Pay.
  • Inclusion & Diversity.

About Us

COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time.

The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected.



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