Store Operations Manager

3 weeks ago

Washington, Washington, D.C., United States Colada Shop Full time

Job Overview

The Store Manager at Colada Shop oversees the day-to-day operations of a designated storefront, supporting, managing, and developing team members to exceed business goals.

Key Responsibilities

  • Customer Service
  • Ensure smooth day-to-day operations, fostering a strong work culture and upholding brand service standards.
  • Understand the Colada Shop ethos and serve as a brand ambassador, making people's lives a little sweeter.
  • Coach and guide the team to provide exceptional customer experiences.
  • Maintain brand identity in all interactions, addressing and resolving customer issues.
  • Provide ongoing feedback, establishing performance expectations and conducting performance reviews.
  • Manage hiring, including interviewing and training.
  • Manage team environment and respond to staff needs.
  • Handle payroll and scheduling, anticipating schedule changes and ensuring staffing needs are met.
  • Maintain compliance with all relevant policies, including EEO, labor, HR, wage, and food safety laws.
  • Manage staff contests, including Employee of the Quarter.
  • Operations & Sales
  • Track sales against budget, execute strategies for increasing sales, and maintain communication with the team.
  • Monitor inventory, replenish stock, and adjust pars to eliminate waste.
  • Meet financial goals, including revenue, labor cost, COGS, waste, and more.
  • Be knowledgeable about troubleshooting equipment issues and minimize external technician use.
  • Attend FOH and 1x1 meetings with the Director of Operations.
  • Update FOH binders and operational materials, maintaining daily checklists and enforcing cleanliness standards.
  • Ensure the storefront, FOH, and BOH are clean and appealing to guests.
  • Oversee menu changes and ensure proper implementation.
  • Oversee staff communication and conduct weekly meetings with AGM and Supervisors.
  • Coordinate staff trainings as required.
  • Address facilities, technical, and art requests with corresponding departments.

Requirements

  • 2 years of managerial/supervisory experience, preferably in hospitality or food service.
  • Food handler card, ABRA card, and Serve-Safe certification.
  • Strong leadership, decision-making, and multitasking skills.
  • Strong communication skills, problem-solving, and delegation abilities.
  • Passion for food, cocktails, and coffee.
  • Ability to build relationships and adapt to change.
  • Full availability, including weekends and holidays.

EEO Statement

Colada Shop is an equal opportunity employer, treating all applicants for employment equally based on job-related qualifications and without regard to race, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, lawful tobacco use while off-duty, or any other characteristic protected by law.

Job Type

Full-time

Experience

  • Management: 2 years (Required)

Work Authorization

  • United States (Required)

  • Store Operations Manager

    4 weeks ago

    Washington, Washington, D.C., United States COS Full time

    Job Title: Store Operations ManagerCOS is seeking a highly skilled Store Operations Manager to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operation of our store, including managing inventory, maintaining store appearance, and providing exceptional customer service.Key...

  • Store Operations Manager

    4 weeks ago

    Washington, Washington, D.C., United States Claire's Accessories Full time

    Job Summary: We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Claire's Accessories. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in driving sales and profit, ensuring store operations run smoothly, and providing excellent customer service.Key Responsibilities:Drive and...

  • Store Operations Manager

    4 weeks ago

    Washington, Washington, D.C., United States Rack Room Shoes Full time

    Job DescriptionThe Team Lead plays a crucial role in ensuring the smooth operation of the store, maintaining 100% compliance with company policies and procedures. This includes providing leadership, guidance, and training to store staff, assuming full responsibility for store operations in the absence of the Store Manager and Assistant Manager.Key...

  • Store Operations Manager

    4 weeks ago

    Washington, Washington, D.C., United States Starbucks Full time

    Lead a Team of Retail ProfessionalsAs a Store Manager at Starbucks, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive business results. You will manage store operations, including inventory management, customer service, and sales growth.Key Responsibilities:Manage store operations,...

  • Store Operations Manager

    3 weeks ago

    Washington, Washington, D.C., United States H&M Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Supervisor to join our team at H&M Group. As a Supervisor, you will play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere.Key ResponsibilitiesSupport in delivering exceptional service and operational...

  • Store Operations Manager

    3 weeks ago

    Washington, Washington, D.C., United States Walmart Full time

    Job SummaryAs a Store Operations Manager at Walmart, you will be responsible for leading and developing teams effectively by teaching, training, and actively listening to associates. You will tour stores and provide feedback, communicate and collaborate with all levels of associates regarding store operations, and introduce and lead company change efforts....

  • Store Operations Manager

    3 weeks ago

    Washington, Washington, D.C., United States H&M Group Full time

    At H&M Group, we're looking for a skilled Store Operations Manager to join our team. As a key member of our store operations team, you will play a crucial role in building great customer experiences that elevate store sales and deliver an inspiring and inviting atmosphere.You will support in delivering exceptional service and operational excellence. Through...

  • District Operations Store Manager

    4 weeks ago

    Washington, Washington, D.C., United States Genuine Parts Company Full time

    Job SummaryGenuine Parts Company is seeking a highly skilled District Operations Store Manager to lead our district stores and drive operational effectiveness. As a key member of our team, you will be responsible for balancing assets to revenue to achieve optimum return on investment, achieving sales, profit, and inventory turnover quotas for the district,...

  • Retail Operations Manager

    3 weeks ago

    Washington, Washington, D.C., United States The UPS Store MCO Full time

    The Center Operations Director at The UPS Store MCO is responsible for overseeing the day-to-day activities of the retail location. This includes opening and closing the center, managing productivity, and ensuring the team delivers exceptional customer service. The ideal candidate will have a post-high school education, two years of retail store operations...

  • Store Operations Manager

    3 weeks ago

    Washington, Washington, D.C., United States Wegmans Full time

    Job SummaryWe are seeking a highly skilled Store Operations Manager to join our team at Wegmans. As a key member of our management team, you will be responsible for managing employee performance and growth, providing resources, training, feedback, and development opportunities.Key ResponsibilitiesManage employee performance and growth by providing resources,...

  • Store Operations Manager

    4 weeks ago

    Washington, Washington, D.C., United States Wegmans Food Markets Full time

    Job SummaryAs a Store Operations Manager at Wegmans Food Markets, you will be responsible for managing employee performance and growth, providing exceptional customer service, and solving operational challenges. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key...

  • Store Operations Manager

    3 weeks ago

    Washington, Washington, D.C., United States Walgreens Full time

    Job Summary:As a Shift Lead at Walgreens, you will be responsible for opening and closing the store in the absence of store management, ensuring the floor and stock room are ready for the business day. You will also be responsible for completing product returns, order voids, customer refunds, cash drops to the safe, and providing change as requested to cash...

  • Store Operations Specialist

    3 weeks ago

    Washington, Washington, D.C., United States Dollar General Full time

    OverviewDollar General Corporation has been delivering value to shoppers for over 80 years. Our goal is to provide products that are frequently used and replenished at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com.Job DetailsGeneral Summary:The Store Manager Candidate supports the Store...

  • Store Manager

    4 weeks ago

    Washington, Washington, D.C., United States Pacers Navy Yard Full time

    Job OverviewThe Store Manager is a key member of the Pacers Running team, responsible for advancing the company's mission, vision, and strategies in our retail stores. This role requires a customer-service oriented individual with excellent communication skills, able to manage both the front and back of house, as well as a team of staff.Key...

  • Retail Store Manager

    4 weeks ago

    Washington, Washington, D.C., United States Pressed Juicery Full time

    About Pressed JuiceryPressed Juicery is a leading wellness company dedicated to making healthy living convenient and delicious. With over 100 retail stores, a strong presence in supermarkets, and a robust e-commerce platform, we're committed to empowering our customers' wellness journeys.Job Purpose:The General Manager will oversee the sales performance,...

  • Retail Store Manager

    4 weeks ago

    Washington, Washington, D.C., United States Wireless Vision Full time

    About the Role:As a Retail Associate Manager at Wireless Vision, you will be responsible for driving sales results, team motivation, and impacting customer experience. You will represent the T-Mobile brand while providing exceptional customer service and driving profitability. Your key responsibilities will include partnering with the Retail Store Manager to...

  • Store Manager

    4 weeks ago

    Washington, Washington, D.C., United States Barnes & Noble Booksellers, Inc. Full time

    Job SummaryA Store Manager at Barnes & Noble Booksellers, Inc. is responsible for delivering a profitable and beautifully merchandised store in the community. This role requires a focus on the sales floor, ensuring presentation and service exceed company standards. The Store Manager assesses the store from the customer's perspective, communicating ideas to...

  • Assistant Center Manager

    4 weeks ago

    Washington, Washington, D.C., United States The UPS Store #5801 Full time

    Assistant Center Manager Job DescriptionThe UPS Store #5801 is seeking a highly motivated and experienced Assistant Center Manager to join our team. As a key member of our management team, you will be responsible for assisting the Center Manager in the day-to-day operations of our retail location.Key Responsibilities:Assist the Center Manager in managing the...

  • Store Operations Associate

    3 weeks ago

    Washington, Washington, D.C., United States Mashburn, LLC Full time

    Job DescriptionAt Mashburn, LLC, we are seeking a highly motivated and detail-oriented Store Operations Associate to join our team. As a key member of our operations team, you will play a critical role in ensuring the accuracy, organization, and timely flow of all incoming and outgoing inventory. Your responsibilities will include processing customer...

  • Retail Store Manager

    4 weeks ago

    Washington, Washington, D.C., United States Pressed Juicery - Georgetown Full time

    Job Title: Retail General ManagerPressed Juicery - Georgetown is seeking a highly motivated and experienced Retail General Manager to lead our store team. As a key member of our management team, you will be responsible for driving sales growth, delivering exceptional guest experiences, and maintaining operational excellence.Key Responsibilities:Lead and...