Restaurant Operations Manager

1 month ago

Washington, Washington, D.C., United States MOD Pizza Full time

At MOD Pizza, we're on a mission to create a world that works for and includes everyone. As a Restaurant Operations Manager, you'll play a key role in helping us achieve this vision.

As a leader on our team, you'll be responsible for directing the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You'll set the example of what it means to serve, what it means to create a place and platform where everyone can experience pizza that is personal.

You'll lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together, we're creating an experience where pizza is personal, and everyone belongs.

As a MOD Pizza Team Lead, you'll be responsible for creating a MOD vibe that our customers expect. You'll coach Shift Supervisors to keep the energy high and create a positive vibe on the shift. You'll demonstrate, train, and coach Squad in all methods for accomplishing store tasks.

Key Responsibilities:

  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
  • Help create a MOD vibe that our customers expect
  • Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
  • Demonstrate, train, and coach Squad in all methods for accomplishing store tasks
  • Partner with General Manager to engage the board community of our restaurant

Required Qualifications:

  • Minimum of 1 year of customer service or restaurant leadership
  • Experience successfully leading, coaching, training, and motivating front line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old

At MOD Pizza, we believe in creating a world that works for and includes everyone. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.

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