Sales Compensation Manager

2 weeks ago

Wakefield, Massachusetts, United States Epsilon Full time
Position Overview

The Sales Compensation Manager will report directly to the Senior Manager of Sales Compensation and will be responsible for overseeing the administration of sales compensation plans across multiple business lines. This position will include direct management of one or more sales compensation analysts, ensuring effective execution of compensation strategies.

Key Responsibilities
  • Lead and mentor a high-performing team of sales compensation analysts, providing guidance, prioritizing tasks, and ensuring the accuracy and timeliness of commission payments.
  • Act as a liaison between the sales team and other departments, addressing inquiries, resolving disputes, and facilitating the exception review process.
  • Oversee the onboarding training for new hires, ensuring they are well-versed in their compensation plans and related tools.
  • Manage the implementation of incentive compensation plans in Xactly, including user acceptance testing and defect logging.
  • Ensure that monthly, quarterly, and annual compensation calculations are accurate, compliant with established plans, and communicated effectively for payroll processing.
  • Address escalated inquiries regarding incentive plan design, performance measures, and policy matters.
  • Collaborate with Finance, Legal, HR, and Sales Operations to develop and implement administrative compensation policies.
  • Assist in Sarbanes-Oxley compliance processes and ensure that audits are conducted and reviewed thoroughly.
  • Provide standard and ad-hoc reporting to facilitate analysis of sales commission activities.
  • Serve as a subject matter expert to the Director of Sales Compensation, contributing insights on compensation plan design and implementation timelines.
  • Drive process improvement initiatives and automation strategies for the supported business lines.
  • Support the integration of sales programs following mergers and acquisitions.
  • Work closely with the Sales Compensation Operations Manager to identify opportunities for enhancing participant, payment, and policy management.
Qualifications
  • Bachelor's degree in a quantitative field such as finance, business, mathematics, or statistics is preferred.
  • A minimum of 5-7 years of experience in sales compensation is required.
  • Proven leadership skills with a focus on team development and performance enhancement.
  • Strong analytical skills, a problem-solving approach, and exceptional project management capabilities.
  • Experience in large, complex organizations with multiple revenue streams or sales divisions.
  • Ability to challenge existing processes and seek improvements in design and effectiveness.
  • Excellent communication skills for engaging with stakeholders at all levels.
  • Capability to manage global programs and processes effectively.
  • Experience in identifying and executing process improvements.
  • Strong analytical mindset with the ability to evaluate options and resolve issues.
  • Advanced time management skills, capable of overseeing multiple projects with tight deadlines.
  • Proficient in Microsoft Excel, including advanced formulas and scenario analysis.
  • Familiarity with Xactly and its optimization for internal and external sales incentive teams.
About Epsilon

Epsilon is a leading global advertising and marketing technology firm, integral to Publicis Groupe. We empower clients to leverage their first-party data for impactful campaigns across various channels, ensuring consumer privacy is respected. Our innovative technology connects brands with consumers, driving measurable outcomes. With a workforce of over 8,000 globally, Epsilon is recognized for its industry-leading capabilities and commitment to excellence.

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