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Backoffice Operations Manager

2 months ago

Wakefield, Massachusetts, United States Stellar Enterprises Full time

At Stellar Enterprises, we are seeking a highly organized and detail-oriented Backoffice Operations Manager to join our team. As a key member of our operations department, you will play a crucial role in ensuring the smooth day-to-day functioning of our business.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with various stakeholders, including our management team, customers, and external partners.

Key Responsibilities:

  • Appointment Scheduling: Coordinate and schedule appointments, meetings, and weekly schedules for our management team.
  • Sales Support: Assist in creating sales materials, proposals, and mailings, as well as their preparation and follow-up.
  • Order Processing: Process customer orders and ensure timely delivery.
  • Design and Proofreading: Review and approve designs and proofread orders for accuracy.
  • Interface and Networking: Serve as a liaison between our team and external partners, ensuring seamless communication and collaboration.
  • Media Support: Collaborate with our media consultant team to develop concepts, campaigns, and projects for our business customers.
  • Customer Service: Provide exceptional customer service, including telephone support and sales conversations.
  • Competitive Analysis: Conduct market research and competitive analyses to inform business decisions.
  • Administrative Tasks: Perform general administrative tasks, including data entry and record-keeping.

We offer a dynamic and supportive work environment, with opportunities for growth and professional development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.