Assistant Manager

2 months ago


Wakefield, Massachusetts, United States Dunkin' - Franchisee Of Dunkin Donuts Full time
About Us

Dunkin' - Franchisee Of Dunkin Donuts is a leading baked goods and coffee chain, serving millions of customers daily. We are committed to providing exceptional customer service and a positive work environment.

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will work closely with the Store Manager to ensure the smooth operation of our store. This is a great opportunity to learn and grow with our company, and we offer a competitive compensation package and opportunities for career advancement.

Key Responsibilities
  • Assist the Store Manager in overseeing daily store operations
  • Provide exceptional customer service and ensure a positive customer experience
  • Manage and train a team of employees to achieve sales and customer satisfaction goals
  • Monitor and control store expenses and inventory levels
  • Develop and implement strategies to improve store performance and customer satisfaction
Requirements
  • Previous managerial experience preferred but not required
  • Previous fast food/quick service restaurant experience required
  • Top-notch customer service skills
  • Strong verbal and written communication skills
  • Excellent leadership skills
  • Ability to work well under pressure and multitask
  • Financial literacy and analytical/problem-solving skills
  • Access to a vehicle and a valid Driver's License required
  • Ability to lift 50 lbs
  • Must submit to a background check
What We Offer
  • Competitive wages and overtime opportunities
  • Generous benefits package
  • Free food and beverages while on duty
  • Opportunities for career advancement and professional growth
  • A collaborative and supportive work environment

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