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Media Advertising Consultant

2 months ago


Amherst, Massachusetts, United States Media Sales Plus Full time
Media Advertising Consultant Position at Media Sales Plus

We are seeking skilled Media Advertising Consultants to contribute to our mission of professional advancement. If you excel in dynamic settings, possess strong multitasking abilities, and are committed to delivering outstanding customer service for both print and digital advertising, we would like to hear from you.

As we grow our teams, we have immediate openings available.

The initial training for this position will take place at our office, lasting between 60 to 90 days. After this period, a hybrid work arrangement will be implemented, allowing for a combination of remote work and scheduled in-office days. This approach has proven effective in establishing a solid foundation and enhancing collaboration among team members. Compensation begins at $16.00 per hour, with additional monthly incentives tied to quality and productivity, providing opportunities to increase your earnings.

If you are patient, empathetic, and possess excellent communication skills, and if you have a passion for customer service, we are eager to consider your application.

Key Responsibilities:

  • Efficiently managing incoming calls and emails.
  • Assisting in the processing of advertisements and notifications.
  • Reviewing work and responding to customer inquiries promptly.
  • Identifying and addressing customer needs to ensure satisfaction.
  • Building strong relationships with customers through effective communication.
  • Adhering to established guidelines and workflow processes.
  • Delivering exceptional customer experiences in a professional manner.
  • Gaining expertise in both print and digital media.

Preferred Qualifications:

  • Previous experience in customer support or as a customer service representative.
  • Ability to meet and exceed productivity goals and deadlines.
  • Strong communication and organizational skills.
  • Effective multitasking, prioritization, and time management capabilities.
  • Demonstrated phone handling and active listening proficiency.

Employment Type: Full-time and Part-time

  • Opportunities for Advancement
  • Flexible Work Schedules
  • Hybrid Work Model
  • Collaborative Team Environment
  • Health and Dental Insurance
  • Paid Time Off
  • Retirement Plan

If you are interested in this rewarding opportunity, we encourage you to submit your resume.

About Media Sales Plus:

Media Sales Plus is a premier full-service media sales and support provider, serving some of the leading media organizations across North America. We operate seven days a week, offering flexible shift options to fit your busy lifestyle. Become part of our supportive team culture that prioritizes professional growth and development.