Community Manager
7 days ago
We are seeking an experienced and dynamic Executive Director to lead the operations of Mira Vie at Forsgate Community. As a key member of our team, you will be responsible for ensuring the highest level of service quality, resident satisfaction, and financial performance.
Key Responsibilities- Leadership and Operations
- Oversee the overall operation of the community, ensuring compliance with residents' needs, government regulations, and company policies.
- Supervise and direct community staff, fostering a positive and productive work environment.
- Maintain high resident satisfaction and retention through consistent delivery of high-quality services.
- Provide leadership and support to staff and residents in resolving issues and solving problems.
- Develop and manage annual operating and capital budgets, ensuring financial goals are met and exceeded.
- Identify opportunities for revenue enhancement and expense reduction.
- Recruit, train, and develop high-quality staff, ensuring consistency in selection and retention.
- Manage employee relations, including hiring, promotions, disciplinary actions, and terminations.
- Ensure buildings, grounds, and property are maintained to company standards, through preventative maintenance systems and regular inspections.
- Maintain current departmental policies, procedures, and licenses, ensuring compliance with company, Federal, State, and local requirements.
- Foster a positive image within the community, engaging in social and civic affairs, and representing the facility and company to governmental agencies and other public entities.
- Develop and implement sales and marketing strategies to maximize occupancy.
- High School Diploma or equivalent required.
- Bachelor's degree in healthcare, gerontology, business, or related field preferred.
- Minimum 2-4 years' related experience.
- Advanced knowledge of the organization and industry.
- State/Local certifications as required to be an administrator.
- Valid driver's license and clear driving record.
- Proficiency with Microsoft Word and Excel.
- Excellent verbal and written communication skills.
- Advanced interpersonal and organizational skills.
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