Front Desk Supervisor

2 days ago

Oklahoma City, Oklahoma, United States Oklahoma City Residence Inn Full time
Hotel Operations Manager

Oklahoma City Residence Inn

Job Summary:

We are seeking a highly motivated and organized Front Desk Supervisor to join our team at Oklahoma City Residence Inn. As a key member of our hotel operations team, you will be responsible for ensuring the smooth operation of the Front Office Department and providing exceptional guest service.

Responsibilities:

  • Carry out the day-to-day operations of the Front Office Department, ensuring that all standards and operating procedures are followed.
  • Develop and maintain relationships with employees, return guests, and group contacts to drive business growth and loyalty.
  • Anticipate and address guest issues, establishing proactive processes to promote guest satisfaction and loyalty.
  • Monitor and control labor expenses, supplies, and equipment to ensure financial goals are met.
  • Understand and enforce hotel company credit policies, account for all cash, and make deposits in accordance with hotel and company policies.
  • Ensure associates adhere to performance and service standards, providing direction, support, and timely feedback.
  • Assist in recruitment and training processes, including interviewing candidates and providing onboarding support.
  • Follow all company safety and security policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.

Requirements:

  • 6 months of Front Office, general office, retail, accounts receivable, or customer service experience.
  • High School Diploma or equivalent.
  • Ability to lift a minimum of 50lbs occasionally and stand/walk for duration of schedule shift.
  • Flexible to working days, early mornings, evenings, weekends, and holidays.

Benefits:

  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property-specific benefits

Equal Employment Opportunity:

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.

  • Front Desk Operations Manager

    4 weeks ago

    Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Colcord Hotel. The ideal candidate will be able to maximize room revenue and occupancy while maintaining a friendly and service-oriented approach to all guests and colleagues.Responsibilities:Assist the Front Desk...

  • Front Desk Associate

    3 weeks ago

    Oklahoma City, Oklahoma, United States Celebration Station Full time

    Job Summary: We are seeking a highly motivated and customer-focused Front Desk Attendant to join our team at Celebration Station. As a Front Desk Attendant, you will be responsible for providing exceptional customer service to our guests while maintaining a clean and organized front desk area.Key Responsibilities:Handle Cash Transactions: Process cash...

  • Front Desk Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States Prism Hospitality, LP Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Prism Hospitality, LP. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesRegister guests into the hotel in a prompt and courteous...

  • Front Desk Coordinator

    1 month ago

    Oklahoma City, Oklahoma, United States Hire Go Full time

    Job SummaryHire Go is seeking a highly organized and customer-focused Front Desk Administrator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional service to our clients and ensuring the smooth operation of our office.Key ResponsibilitiesFront Desk Operations: Greet and welcome visitors in a...

  • Front Desk Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Front Desk AgentWe are seeking a highly skilled and professional Front Desk Agent to provide exceptional service to our guests at the Colcord Hotel. As a Front Desk Agent, you will be the primary point of contact for our guests, requiring excellent communication and interpersonal skills.Key Responsibilities:Welcoming guests and providing a warm and friendly...

  • Front Desk Representative

    4 weeks ago

    Oklahoma City, Oklahoma, United States Avion Hospitality Full time

    Job SummaryAvion Hospitality is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesGuest Registration: Register guests in a friendly and efficient manner,...

  • Front Desk Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job SummaryWe are seeking a skilled and professional Front Desk Agent to provide exceptional service to our guests at the Colcord Hotel.Key ResponsibilitiesGreet guests and provide a warm welcomeCheck guests in and out of the hotelRespond to phone calls and emails in a timely mannerProvide information about hotel amenities and servicesResolve guest...

  • Front Desk Representative

    4 weeks ago

    Oklahoma City, Oklahoma, United States Courtyard Oklahoma City Airport Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard Oklahoma City Airport. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Guest Service: Greet and...

  • Front Desk Agent

    2 weeks ago

    Oklahoma City, Oklahoma, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Register...

  • Front Desk Agent

    2 weeks ago

    Oklahoma City, Oklahoma, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register...

  • Front Desk Representative

    3 weeks ago

    Oklahoma City, Oklahoma, United States Highgate Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office Agent to join our team at Residence Inn Oklahoma City. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...

  • Hotel Front Desk Representative

    6 days ago

    Oklahoma City, Oklahoma, United States Raymond Management Full time

    Job Title: Hotel Front Desk RepresentativeWe are seeking a highly motivated and customer-focused Hotel Front Desk Representative to join our team at Raymond Management. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a smooth and efficient check-in and check-out...

  • Front Desk Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States Ascension Full time

    Front Desk Clerk - Cardiology Job DescriptionAs a Front Desk Clerk at Ascension, you will play a vital role in ensuring the smooth operation of our medical office. Your primary responsibilities will include:Key Responsibilities:Greet patients and visitors, checking them in and out, and obtaining necessary documentation.Verify and enter demographic...

  • Front Desk Associate

    4 weeks ago

    Oklahoma City, Oklahoma, United States Massage Envy Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Massage Envy. As a Front Desk Associate, you will be responsible for providing exceptional customer service, promoting our services, and supporting the overall success of our clinic.Key ResponsibilitiesProvide outstanding customer service and ensure a...

  • Front Desk Representative

    2 weeks ago

    Oklahoma City, Oklahoma, United States Residence Inn Oklahoma City Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Oklahoma City. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...

  • Front Desk Representative

    4 weeks ago

    Oklahoma City, Oklahoma, United States Extended Stay America OKC NW Full time

    Job Summary:As a Front Desk Agent at Extended Stay America - Oklahoma City - Northwest, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing...

  • Front Desk Representative

    3 days ago

    Oklahoma City, Oklahoma, United States Residence Inn Oklahoma City Full time

    Job Title: Front Desk AgentLocation: Residence Inn Oklahoma CityJob Type: Full-timeAbout Us: Highgate Hotels is a premier real estate investment and hospitality management company with a rapidly expanding presence in the industry.Job Summary:The Front Desk Agent is responsible for providing exceptional service to guests during check-in, throughout their...

  • Front Desk Representative

    4 weeks ago

    Oklahoma City, Oklahoma, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued guests. Your primary responsibilities will include:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing information and assistance...

  • Front Desk Representative

    4 weeks ago

    Oklahoma City, Oklahoma, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued guests. Your primary responsibilities will include:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing information and assistance...

  • Front Desk Associate

    7 days ago

    Oklahoma City, Oklahoma, United States The National Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The National. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesWelcoming and registering guests in a...