Front Desk Representative
1 day ago
We are seeking a skilled and professional Front Desk Agent to provide exceptional service to our guests at the Colcord Hotel.
Key Responsibilities- Greet guests and provide a warm welcome
- Check guests in and out of the hotel
- Respond to phone calls and emails in a timely manner
- Provide information about hotel amenities and services
- Resolve guest complaints and issues in a professional manner
- Maintain a clean and organized front desk area
- Assist with other duties as assigned by management
- 1-2 years of experience as a Front Desk Agent or similar role
- High school diploma or equivalent
- Ability to stand for extended periods
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Working knowledge of office products and Check-In Services
- Friendly and professional demeanor
We offer competitive pay and benefits, as well as opportunities for growth and advancement within the company.
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