Patient Services Coordinator II

7 hours ago


Revere, Massachusetts, United States Mass General Brigham Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Coordinator II to join our team at Mass General Brigham. In this role, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring seamless communication between patients, providers, and staff.

Key Responsibilities
  • Manage patient check-in and check-out processes, ensuring accurate and efficient registration and billing
  • Provide support to providers and staff, responding to patient inquiries and resolving complex administrative issues
  • Assist with patient scheduling, referrals, and diagnostic testing, ensuring timely and accurate communication
  • Maintain confidentiality and adhere to HIPAA guidelines, ensuring the security and integrity of patient information
  • Perform revenue enhancement activities, including registration verification, co-payment collection, and cash management
Requirements
  • High school diploma or equivalent required
  • Administrative experience in a healthcare setting preferred
  • Excellent communication and interpersonal skills, with ability to work effectively in a team environment
  • Strong organizational and time management skills, with ability to prioritize tasks and manage multiple responsibilities
  • Knowledge of computer systems, including EPIC and Microsoft Outlook
What We Offer

Mass General Brigham is committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. We offer competitive compensation and benefits, including health insurance, retirement savings, and paid time off.



  • Revere, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator II to join our team at Massachusetts General Hospital (MGH). As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare providers.Key ResponsibilitiesPerform all check-in and...


  • Revere, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator II to join our team at Massachusetts General Hospital (MGH) Broadway Primary Care. The successful candidate will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesFront Desk Operations: Manage...


  • Revere, Massachusetts, United States Massachusetts General Hospital Full time

    Job SummaryThe Patient Services Coordinator III is a key member of the ambulatory practice team, responsible for coordinating administrative functions and ensuring seamless patient flow. This role requires strong organizational skills, effective communication, and a commitment to delivering exceptional patient care.Key ResponsibilitiesTeam Leadership:...


  • Revere, Massachusetts, United States East Boston Neighborhood Health Center Full time

    Customer Service Representative IIEast Boston Neighborhood Health Center is seeking a highly skilled Customer Service Representative II to join our Contact Center team. As a key member of our clinical support team, you will provide exceptional customer service to patients and families, ensuring a positive experience with our healthcare services.Key...


  • Revere, Massachusetts, United States East Boston Neighborhood Health Center Full time

    Job Summary:The East Boston Neighborhood Health Center is seeking a highly skilled Customer Service Representative II to join our Contact Center team. As a key member of our clinical support staff, you will be responsible for providing exceptional customer service to patients and families, while supporting various clinical departments with appointment...


  • Revere, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Become a Vital Part of Our Care Coordination TeamNorth Suffolk Community Services Inc. is seeking dedicated Youth Care Services Coordinators to enhance our team. Take pride in your work while developing your clinical expertise in a nurturing team atmosphere, gaining invaluable experience for your future career. Our mission is to empower children with...


  • Revere, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job Title: Clinical CoordinatorNorth Suffolk Community Services Inc. is seeking a highly skilled and compassionate Clinical Coordinator to join our team. As a Clinical Coordinator, you will play a vital role in providing clinical case management and direct emergency psychiatric clinical services to adults, children, youth, and families.Key...


  • Revere, Massachusetts, United States NavitsPartners Full time

    Position OverviewStudent Services CoordinatorKey ResponsibilitiesWelcomes students and provides assistance with general inquiries.Supports students with academic records, scheduling adjustments, and personal information updates.Guides students through the appeals process, graduation applications, enrollment procedures, course modifications, and...

  • Lead Care Coordinator

    1 month ago


    Revere, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job OverviewNorth Suffolk Community Services Inc is seeking a Senior Care Coordinator to enhance our service delivery. This role is pivotal in ensuring that children with behavioral and emotional challenges, along with their families, achieve independence within their communities. The Senior Care Coordinator's responsibilities extend beyond mere...


  • Revere, Massachusetts, United States Massachusetts Employer Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our Contact Center team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our patients and their families.Key ResponsibilitiesSchedule, reschedule, and cancel appointments in a timely and...

  • Logistics Coordinator

    4 weeks ago


    Revere, Massachusetts, United States Capstone Distribution Services LLC Full time

    About Capstone Distribution Services LLCWe are a family-run business that prioritizes the well-being and professional growth of each team member. Our company culture values safety, excellence, and employee satisfaction.As a logistics coordinator with Capstone Distribution Services LLC, you will be part of a team that delivers Amazon packages with a focus on...


  • Revere, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Family Partner RoleNORTH SUFFOLK COMMUNITY SERVICES INC is in search of committed Family Partners to become part of our dedicated team. In this role, you will collaborate closely with parents and caregivers of youth facing serious emotional challenges, offering essential support and guidance. This position provides flexibility, enabling both community...


  • Revere, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Position OverviewNorth Suffolk Community Services Inc. is seeking a Senior Care Coordinator to enhance our service delivery. This role is pivotal in empowering children with behavioral and emotional challenges, alongside their families, to achieve independence within their communities.The Senior Care Coordinator goes beyond mere coordination; it involves...


  • Revere, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Position OverviewNorth Suffolk Community Services Inc. is seeking a Senior Care Coordinator to enhance our dedicated team. Our mission is to empower children with behavioral and emotional challenges, along with their families, to achieve independence within their communities. This role encompasses not only coordination but also the assessment and...


  • Revere, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Position OverviewNORTH SUFFOLK COMMUNITY SERVICES INC is seeking a Quality Enhancement Specialist to enhance our Quality Management Department. This role is essential in supporting both clients and staff through various auditing processes and compliance preparations in alignment with regulatory bodies.Key Responsibilities:Facilitate the preparation for...


  • Revere, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job OverviewNorth Suffolk Community Services Inc. is seeking a Quality Enhancement Specialist to contribute to our Quality Management Department. This role is essential in supporting both clients and staff through various auditing processes and ensuring compliance with licensing authorities.Position Details: This is a part-time role, requiring 32 hours per...


  • Revere, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job SummaryNorth Suffolk Community Services Inc. is seeking a skilled Clinical Care Coordinator to join our team. As a Clinical Care Coordinator, you will play a critical role in supporting children and families in need of mental health services.Key ResponsibilitiesGather Information: Collect and analyze data to complete comprehensive home-based...


  • Revere, Massachusetts, United States Massachusetts General Hospital Full time

    Job SummaryThe Ambulatory Practice Coordinator III functions within the ambulatory practice as the team leader coordinating administrative functions within the group. This role is responsible for ensuring the efficient daily operation of the unit, troubleshooting workflow issues, and coordinating with unit management to coordinate staffing and replacement...


  • Revere, Massachusetts, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Position OverviewNorth Suffolk Community Services Inc. is seeking a Quality Enhancement Specialist to contribute to our Quality Management Department. This role is essential in supporting both clients and staff through various auditing processes, ensuring compliance with licensing authorities and enhancing service quality.Key Responsibilities:Facilitate the...


  • Revere, Massachusetts, United States Verily Full time

    Job SummaryWe are seeking a highly skilled Patient Safety Manager to join our team at Verily. The successful candidate will be responsible for ensuring a culture of patient safety across the organization by managing and overseeing the incident reporting process and coordinating cross-functionally to triage and resolve incident reports.Key...