Housekeeping Department Lead

6 days ago


Philadelphia, Pennsylvania, United States AccorHotel Full time
Job Description

Job Title: Housekeeping Supervisor

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at AccorHotel. As a Housekeeping Supervisor, you will be responsible for leading the Housekeeping Department and ensuring that our guests receive a clean, comfortable, and memorable experience.

Key Responsibilities:

  • Lead and manage the Housekeeping Department, ensuring that all cleanliness standards are met and exceeded.
  • Conduct daily quality inspections to ensure that all guest rooms and public areas meet our high standards.
  • Provide feedback and coaching to team members to improve their skills and performance.
  • Collaborate with other departments to ensure seamless operations and excellent guest service.
  • Monitor and analyze quality and guest satisfaction scores to identify areas for improvement.

Requirements:

  • Minimum 2 years of experience in a supervisory role in Housekeeping or a related field.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work under pressure and maintain a positive attitude in a fast-paced environment.
  • Strong leadership and coaching skills to motivate and develop team members.
  • Ability to analyze data and make informed decisions to improve quality and guest satisfaction.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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