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Housekeeping Operations Manager

2 months ago

Philadelphia, Pennsylvania, United States AccorHotel Full time
Job Description

Job Title: Housekeeping Supervisor

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at AccorHotel. As a Housekeeping Supervisor, you will be responsible for leading the Housekeeping Department and ensuring that all guest rooms and public areas are clean and well-maintained.

Key Responsibilities:

  • Lead and manage a team of housekeeping staff to ensure that all guest rooms and public areas are clean and well-maintained.
  • Conduct daily quality inspections to ensure that high standards of cleanliness and quality are maintained.
  • Provide feedback and coaching to housekeeping staff to improve their performance and skills.
  • Collaborate with other departments to ensure that all guest needs are met and that the hotel is running smoothly.
  • Monitor and report on guest satisfaction and quality scores to identify areas for improvement.

Requirements:

  • Minimum 2 years of experience in a housekeeping or hospitality role.
  • Excellent leadership and communication skills.
  • Ability to work under pressure and maintain a high level of professionalism.
  • Strong problem-solving and analytical skills.
  • Ability to work a flexible schedule, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading hospitality company.