Healthcare Support Specialist

3 days ago


Rockville, Maryland, United States Advanced Dermatology and Cosmetic Surgery Full time

Job Summary:

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Advanced Dermatology and Cosmetic Surgery. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service, managing patient records, and ensuring a smooth and efficient front office experience.

Key Responsibilities:

  • Manage patient scheduling, registration, and check-out processes
  • Answer and direct phone calls, respond to emails, and greet patients in a professional and friendly manner
  • Maintain accurate and up-to-date patient records, including demographic and medical information
  • Process payments, handle insurance claims, and manage billing and collections
  • Provide administrative support to medical staff, including preparing charts, reports, and other documents
  • Ensure compliance with HIPAA regulations and maintain confidentiality of patient information

Requirements:

  • High School diploma or equivalent required; Associate's or Bachelor's degree preferred
  • Minimum 1-2 years of experience in a medical office setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in medical software and computer systems
  • Knowledge of medical terminology and insurance policies a plus

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Equal Employment Opportunity:

Advanced Dermatology and Cosmetic Surgery is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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