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Senior Applications Support Engineer
2 months ago
Job Type: Contract – 12 Months
Location: Remote (EST Hours)
Industry: Retail
Job Overview:
We are seeking a highly skilled Senior Applications Support Engineer to join our team. As a key member of our technical team, you will play a critical role in ensuring the operational efficiency, stability, and availability of complex application systems.
Key Responsibilities:
- Partner with cross-functional teams to expedite issue resolution and manage to SLAs.
- Support and maintain infrastructure and applications utilizing required tools and technologies.
- Test infrastructure and application changes.
- Establish priorities for enhancements/modifications.
- Develop functional specifications for enhancements/modifications.
- Participate in the application technical design process.
- Develop programming specifications.
- Complete estimates and work plans independently as appropriate for design, development, implementation, and rollout tasks.
Requirements:
- Strong background in software engineering, system administration, networking, and cloud technologies.
- Excellent communication skills, with the ability to effectively interact, collaborate, and present information to all levels within the organization.
- Ability to solve complex problems.
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