ServiceNow Application Engineer

3 days ago


New York, New York, United States Scicom Infrastructure Services Full time

We are seeking an experienced ServiceNow Application Engineer to join Scicom Infrastructure Services. This role involves developing, customizing, and optimizing applications and workflows on the ServiceNow platform.

Key Responsibilities:
  • Application Development: Design and develop ServiceNow applications, modules, and workflows based on business requirements. Create custom applications, forms, fields, UI policies, business rules, and other components within the platform.
  • Integrations: Design and implement integrations with third-party tools, systems, and services (e.g., APIs, web services) to ensure seamless data exchange across platforms.
  • Automation: Develop and automate processes using ServiceNow's workflow editor, orchestration, and other automation tools to improve operational efficiency.
  • IT Service Management: Implement and configure ServiceNow ITSM modules such as Incident Management, Problem Management, Change Management, and Request Management. Ensure smooth workflows and user-friendly interfaces.
  • User Interface Development: Develop and optimize ServiceNow user interfaces (UI), including Service Catalog items, knowledge management pages, dashboards, and portals, ensuring a user-friendly experience.
Requirements:
  • ServiceNow Experience: Minimum of 2-3 years of hands-on experience with ServiceNow platform development and customization, including scripting, integrations, and application development.
  • Programming Skills: Proficiency in JavaScript, GlideScript, and other relevant languages for ServiceNow development. Experience with REST/SOAP APIs for integrations.
  • Knowledge of ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and how they are implemented within ServiceNow.
  • Database and Reporting Skills: Familiarity with ServiceNow's database structure and reporting tools. Ability to create custom reports, dashboards, and visualizations in ServiceNow.
Estimated Salary:

$120,000 - $180,000 per year, depending on location and experience.



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