Cloud Solution Consultant

3 weeks ago


New York, New York, United States ServiceNow Full time

Unlock the Power of Service Automation

About ServiceNow

We're a cloud-based platform that helps companies deliver exceptional employee and customer experiences. Our technology makes the world work for everyone, and our people make it possible.

Job Description

The Solution Consultant is a technical consultant with advanced skills to develop, position, and deliver product-specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory.

Key Responsibilities:
  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' business challenges and deliver product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
  • Provide feedback to product management about product enhancements that can address customer needs and drive additional business value
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows
Requirements

To be successful in this role, you'll need:

  • 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area)
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
  • Travel, as necessary
Compensation and Benefits

We offer a base pay of $140,400 to $231,600, plus equity (when applicable), variable/incentive compensation, and benefits. Our comprehensive benefits package includes health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs.

Join Us

At ServiceNow, we're committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome candidates from diverse backgrounds and encourage you to apply if you're passionate about delivering exceptional customer experiences.



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