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Enterprise Architect

1 month ago

New York, New York, United States ServiceNow Full time

About Us

At ServiceNow, we're driving innovation in the world of work. Our technology makes a difference for everyone, and our people make it possible.

We move fast because the world can't wait, and we collaborate to achieve our ambitious goals. By joining us, you'll be part of a talented team of change makers who are passionate about making a positive impact.

We believe that when our employees live their best lives, they do their best work. That's why we prioritize creating an inclusive environment where everyone feels valued, respected, and empowered to succeed.

We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

A Little About Our Culture

We're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies. We serve approximately 85% of the Fortune 500, with more than 7,700+ customers worldwide.

We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with technical leaders in our largest customers by developing cross-functional strategies and solutions.

We act as technical leaders for our customers' most complex solutions, designed to ensure they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best-in-class solutions.

Your Key Responsibilities

  • Engage with customer executives to identify pain points and opportunities to deliver value and translate them into solutions from ServiceNow.
  • Work with various stakeholders to help them understand the power of the Now platform and potential opportunities in the future of work.
  • Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers.
  • Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization.
  • Communicate architecture concepts, designs, and goals to technology leaders and partners.

What You Get to Do in This Role:

You will have the opportunity to engage with senior technology leaders, drive business relationships, and simplify complex concepts into compelling customer proposals. Your passion for innovative thinking, problem-solving, and collaboration will shine through as you lead architecture and design engagements, create high-level architectures, and communicate them to various audiences.

Qualifications

To succeed in this role, you'll need:

  • 10 or more years of proven success in influencing senior technology leaders in a pre-sales, customer, or delivery-focused role.
  • Expertise designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms.
  • Familiarity with common Enterprise and Industry Architecture frameworks like TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
  • Excellent understanding of architectural principles for cloud-based platforms, including SaaS, PaaS, multi-tenancy, and automation.
  • Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions.

Salary Information

The estimated salary for this role is $165,825 to $273,675 per year, plus equity (when applicable), variable/incentive compensation, and benefits. Compensation may vary based on qualifications, skill level, competencies, and work location.

Benefits

We offer a range of benefits to support your well-being, growth, and success. These include flexible time away plans, family leave programs, health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, and matching donations.