GenAI Architect
3 weeks ago
We are seeking an experienced GenAI Architect to join our team at ServiceNow. As a key member of our Customer Outcomes team, you will work closely with customers to drive the adoption and value realization of ServiceNow's GenAI capabilities.
About ServiceNowServiceNow is a global market leader in cloud-based platform services, providing innovative AI-enhanced technology to over 8,100 customers worldwide. Our intelligent platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Salary & BenefitsThe base salary for this position is estimated to be $155,600-$272,400 per year, plus equity (when applicable), variable/incentive compensation, and comprehensive benefits package, including health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs.
Key Responsibilities- Drive customer outcomes, roadmap, and value realization for GenAI technology through hands-on delivery of ServiceNow's GenAI capabilities and technical advisory activities.
- Lead complex, multi-disciplinary projects acting as an SME to solve complex customer issues related to AI solutions.
- Provide technical advice and guidance to customers on how to best utilize ServiceNow technologies to achieve their business objectives.
To succeed in this role, you must have:
- At least 5 years of experience in a technology advisory role, with a strong background in AI, machine learning technologies, statistical systems, or big data platforms. Experience deploying GenAI solutions is preferred.
- 8+ Years of experience in building solutions on complex cloud-native products, applications, and platforms.
- ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired, with 3+ years of ServiceNow Platform experience preferred.
As a remote worker, you will have the flexibility to work from anywhere while still being connected to our distributed team. We offer a range of work personas, including flexible, remote, and required in-office options, allowing you to choose the arrangement that suits you best.
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