Operations Officer

1 day ago


Melbourne, Florida, United States Victoria State Emergency Service Full time
Job Title: Operations Officer - Operational Communications

The Operations Officer - Operational Communications plays a critical role in ensuring the effective delivery of Operational Communications and Information Services within the Victoria State Emergency Service (VICSES). This position is responsible for recommending, developing, and implementing changes to policies relating to the use of VICSES Operational Communications systems, identifying gaps in capability, and providing specialist advice to staff and volunteers on call-taking and dispatch.

Key Responsibilities:
  • Recommend and implement policy changes for Operational Communications systems
  • Identify improvement opportunities and revise the VICSES concept of operations with a focus on dispatch and alerting
  • Provide specialist advice and coordinate communication with staff and volunteers on call-taking and dispatch
  • Assist in the delivery and usage of Operational Communications and Information Services within SES to support the delivery of Emergency Services to the community
  • Perform operational command and control functions during specific local, regional, and/or state-wide operations
Requirements:
  • Ability to travel from home or another non-work location to the Regional office or regional ICC within 60 minutes from being notified when rostered on as the Duty Officer
  • Highly skilled and equipped Volunteers trained comprehensively in a wide range of emergency environments
  • Strong communication and coordination skills
  • Ability to work effectively in a team environment
Working with VICSES:

VICSES is a volunteer-based emergency service that focuses on working with communities and partners in building resilience to achieve more aware, informed, and prepared communities. We support them to understand their risk and the relevance of taking action before, during, and after emergency events.

As the largest road rescue network in Australia, we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations and play an important role in supporting the Country Fire Authority (CFA), Fire Rescue Victoria (FRV), Parks Victoria, and the Department of Energy, Environment, and Climate Action (DEECA) during major bushfire and emergency incidents.

For more information about the role, please contact Aaron White on 0419 271 492.


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