IT Support Specialist

1 day ago


Melbourne, Florida, United States HCTec Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to provide technical assistance and support to our clients. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and excellent communication skills.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and in-person.
  • Analyze and troubleshoot complex technical problems and provide effective solutions.
  • Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.
  • Perform routine maintenance on computer systems, including backups and software updates.
  • Document and maintain a knowledge base of common issues and solutions.
  • Assist with the testing and implementation of new software and hardware.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 2+ years of experience in IT support or related role.
  • Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.
  • Experience with server administration and virtualization technologies.
  • Excellent written and verbal communication skills.
  • Ability to work independently and in a team environment.
  • Strong problem-solving and analytical skills.


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