Site Operations Manager
1 week ago
TRIGO Global Quality Solutions is seeking a highly skilled Site Operations Manager to lead our team in Vance, AL.
Job Summary
The Site Operations Manager will be responsible for ensuring quality services and support for all missions assigned to their site(s). This includes providing leadership and guidance to personnel fulfilling missions, maintaining a positive and productive atmosphere at sites, and ensuring all company and customer guidelines are being upheld.
Key Responsibilities
- Client Relationship & Business Development
- Establish and maintain relationships with customers and site personnel
- Daily communications with various stakeholders at the site level
- Operations
- Set up and supervise missions
- Staffing of missions
- Training and validation of inspectors
- Coordinate changes in missions
- Isolate, tag, and verify nonconforming material
- Conduct ongoing audits of effectiveness of work being performed
- Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications
- Make independent judgments for subjective scenarios
- Work as an inspector when required
- Demonstrate commitment to reducing the risk of workplace accidents
- Comply with local and company Health & Safety legislation, laws, and policies
- Organization & Management
- Ensure all site personnel receive corporate communications
- Partner with Human Resources for performance and attendance issue resolution
- Act as a liaison between Site Manager and inspectors
- Ensure all inspector time is entered, monitored, and approved
- Create and maintain a 5S working environment
- Technical
- Update daily system entries in company and customer portals
- Create and maintain customer and company reports
- Utilize company web portals to record required audits and documentation
- Troubleshoot and problem-solve with suppliers and customers for issues pertaining to process flow, new criteria, spikes/spills
- Create electronic work instructions and navigate company and customer websites and portals
- Other
- Perform any other duties as assigned
Requirements
- Hard Skills
- Proficiency in English
- Computer skills in Microsoft Office (basic Microsoft Excel proficiency) and Outlook
- Proficient in the use of various gauges and measuring devices
- Ability to lift/move 50 lbs.
- Values and Attitude
- Global team spirit
- Team player
- Caring for people
- Open-minded
- Excellence
- Reactive
- Resilient to pressure
- Rigorous
- Customer Focus
- Client-oriented
- Reliable & trustworthy
- Flexible
- Initiative
- Autonomous
- Innovative
- Daring
- Work Experience
- 1+ years of work experience in a supervisory role preferred
- 1+ year in a Quality-related position preferred
- Education Background
- High School Diploma or Equivalent
- Global team spirit
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