National Account Manager

1 month ago

New York, New York, United States Dialpad Full time
About Dialpad

Dialpad is a pioneering company in the field of AI-powered customer communications. Our platform serves as the foundation for all Dialpad products, bringing conversations together in one place and unlocking the power of AI to drive growth.

As a global company, we're committed to building a values-driven culture that celebrates identity, inclusion, and belonging. Our community is built on the principles of Doing the Right Thing, where every voice matters.

About the Role

We're seeking a highly skilled National Account Manager to join our Channel Sales team. As a key member of our team, you'll be responsible for recruiting, enabling, and managing partners in your assigned territory. You'll become a subject matter expert on Dialpad and our products, leveraging your expertise to educate, train, and capture mindshare with our partners.

Your key responsibilities will include:

  • Managing existing partners and recruiting new regional partnerships to drive indirect sales in your designated territory.
  • Providing product training, solution demonstrations, and partner portal access to new channel partners.
  • Building long-standing relationships with partners and consistently engaging with them to uncover and drive new business opportunities.
  • Overseeing and managing the sales funnel to ensure that all opportunities move forward through the sales cycle.
  • Working closely with marketing to build partner recruitment webinars and sequences to increase Dialpad brand awareness amongst the partner community.
Requirements

To be successful in this role, you'll need:

  • 2+ years of experience in channel management and/or technology sales.
  • Recent experience working for an emerging tech company.
  • A proven methodology to prospect and build a pipeline.
  • Experience driving the sales process across internal and external teams (channel, engineering, marketing, field).
  • A proven track record of sustained over-performance against sales quota and pipeline goals.
What We Offer

At Dialpad, we offer a competitive salary, stock options, and a comprehensive benefits package. We're committed to supporting your professional development and offer reimbursement for expenses related to professional development. Our collaborative culture celebrates wins, and we're passionate about building a values-driven community that elevates our teammates.

We're an equal-opportunity employer and welcome applications from diverse candidates. If you're excited about this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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