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National Account Manager

1 month ago


New York, New York, United States Dialpad Full time
About Dialpad

Dialpad is a pioneering company in the field of AI-powered customer communications. Our platform serves as the foundation for all Dialpad products, providing a secure and innovative solution for businesses of all sizes.

By bringing all conversations together in one place, our platform enables businesses to unlock the power of AI and automate tasks, streamline workflows, and collect data-driven insights. This, in turn, helps businesses drive growth and success.

As a National Account Manager at Dialpad, you will play a crucial role in recruiting, enabling, and managing partners in your assigned territory. You will become a subject matter expert on Dialpad and our products, leveraging your expertise to educate, train, and capture mindshare with our partners.

This position reports to our RVP, Partner Sales, and has the opportunity to be based in New York or Chicago.

Key Responsibilities
  • Recruit and onboard new channel partners by providing product training, solution demonstrations, and partner portal access.
  • Build long-standing relationships with partners, consistently engaging with them to uncover and drive new business opportunities.
  • Oversee and manage the sales funnel to ensure that all opportunities move forward through the sales cycle.
  • Work closely with marketing to build partner recruitment webinars and sequences to increase Dialpad brand awareness amongst the partner community.
Requirements
  • 2+ years of experience in channel management and/or technology sales.
  • Recent experience working for an emerging tech company.
  • Proven track record of meeting or exceeding direct sales goals.
  • Ability to prospect and build a pipeline using a proven methodology.
  • Experience driving the sales process across internal and external teams (channel, engineering, marketing, field).
Benefits and Perks
  • Competitive salary and stock options.
  • Flexible time off and great options for medical, dental, and vision plans.
  • Monthly stipend to help cover cell phone bill, home internet bill, and gym membership costs.
  • Reimbursement for expenses related to professional development.
Culture

Dialpad is committed to building a values-driven culture that celebrates identity, inclusion, and belonging. We are passionate about doing the right thing and creating a community where all employees can work beautifully, delight our users, and innovate continuously.