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Cosmetics Sales Team Leader

2 months ago

Reno, Nevada, United States Macy's Full time
Position Overview

Embrace Your Unique Potential

At Macy's, Inc., we are dedicated to fostering a vibrant future through diverse representation. Our mission is to honor the individuality of each team member, investing in personal growth and satisfaction. By bringing our authentic selves to work, we cultivate a richer tapestry of ideas and energy that benefits everyone. Our achievements are built on the foundation of remarkable colleagues collaborating together.

Role Summary

As a Cosmetics Counter Manager within Macy's Cosmetics Division, you will oversee all facets of a cosmetics line, including mentoring a team of talented Beauty Advisors. You will connect with customers to understand their beauty preferences, enhance your creativity through consultations and product applications, and derive satisfaction from helping your team achieve sales objectives.

What We Offer

  • An inclusive and engaging work atmosphere
  • Competitive compensation and benefits grounded in equity
  • Performance rewards and annual evaluations
  • Employee discounts on merchandise
  • Comprehensive health and wellness benefits, including medical, dental, and vision
  • Retirement savings plan with matching 401k contributions
  • Employee Assistance Program for mental health and financial guidance
  • Opportunities for continuous learning and career advancement
  • Paid time off
  • Fully-funded educational benefits covering tuition, books, and fees
  • Colleague Resource Groups and community engagement opportunities

Key Responsibilities

  • Foster teamwork to achieve sales targets and enhance customer experiences
  • Build lasting relationships with customers passionate about beauty and cosmetics
  • Analyze sales performance across various timeframes to inform business strategies
  • Design and execute promotional events to drive department success
  • Ensure effective presentation, organization, and replenishment of stock
  • Utilize customer service techniques to sell products and meet personal sales goals
  • Surpass personal and company sales objectives
  • Collaborate with vendors to optimize business outcomes
  • Manage vendor events and promotions, ensuring smooth execution
  • Adhere to hygiene standards and regulations

Essential Skills

  • Leadership: Proven ability to guide a team, providing support and coaching to enhance performance.
  • Expertise: In-depth knowledge of vendor lines and beauty trends, serving as a resource.
  • Analytical Abilities: Skill in utilizing metrics and reports to create actionable plans for sales success.
  • Communication: Strong verbal and written communication skills to facilitate effective dialogue within the team.
  • Interpersonal Skills: Excellent ability to collaborate with colleagues across various levels and departments.
  • Creativity: Capacity to think innovatively and strategically to address business challenges.
  • Attention to Detail: Diligent in managing daily tasks and ensuring business objectives are met.
  • Collaboration: Work in partnership with the Prestige and total Beauty teams to enhance sales and customer experiences.

Who You Are

  • Able to mentor and motivate Beauty Advisors to achieve daily targets
  • Possess a passion for the beauty industry and a business-oriented mindset
  • Skilled in resolving customer issues constructively while managing multiple tasks in a dynamic environment
  • Enthusiastic about providing exceptional customer service
  • Organized with the ability to juggle various responsibilities while maintaining high standards
  • Adaptable and capable of exercising sound judgment in uncertain situations
  • Flexible availability, including days, evenings, weekends, and holidays
  • 3 to 5 years of relevant experience in a similar role

Physical Requirements:

  • Ability to stand or walk for extended periods
  • Frequent use of computers and electronic devices
  • Physical tasks including reaching, crouching, and lifting items up to 25 lbs.

About Macy's

This is an exciting time for a career at Macy's as we focus on delivering memorable experiences for every customer, whether online or in-store. Our roles in Sales, Merchandise, Operations, Customer Service, and Marketing allow you to express your creativity and commitment to excellence while making a positive impact on your colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team.