Guest Services Coordinator

2 weeks ago


Detroit, Michigan, United States MGM Resorts International Full time

About MGM Resorts International

Are you passionate about delivering outstanding service in a vibrant and diverse atmosphere? MGM Resorts International is seeking dedicated individuals to enhance our reputation in the entertainment sector by providing exceptional guest experiences.

Position: Front Desk Representative

Starting Rate: $17.90

Key Responsibilities:

  • Deliver tailored and memorable service to guests, proactively addressing their needs and ensuring a smooth check-in and check-out experience.
  • Work collaboratively with different departments to fulfill guest expectations and accommodate special requests.
  • Handle cash and credit transactions, ensuring guest privacy and security while promoting a seamless experience.

Qualifications:

  • At least 1 year of direct guest service experience.
  • Proficient in using computer software and office equipment.
  • Strong organizational and communication abilities.
  • Willingness to work flexible hours, including weekends and holidays.

Employee Benefits:

  • Comprehensive wellness programs for both physical and mental health.
  • Discounts on accommodations, dining, retail, entertainment, and more.
  • Complimentary meals, parking, and childcare support.
  • 401K plans and opportunities for professional growth.


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