Guest Services and Night Auditor

1 week ago


Detroit, Michigan, United States Metro Lodge - Detroit Full time
Job Overview

Benefits:

  • Life Insurance
  • Company gatherings
  • Dental coverage
  • Employee discounts
  • Health coverage
  • Career advancement opportunities
  • Training and development programs
  • Vision coverage

Metro Lodge - Detroit is looking for a personable, attentive, and detail-oriented Front Desk and Night Auditor Associate. This role is essential in delivering exceptional service and crafting memorable experiences for our guests, ensuring the highest standards of hospitality. The Night Auditor will also be responsible for preparing breakfast each morning.


Key Responsibilities
  • Availability to work various shifts, including weekends, evenings, and holidays
  • Warmly greet guests and adhere to check-in protocols
  • Execute all check-in and check-out processes
  • Manage online and telephone bookings
  • Handle incoming calls and guest communications discreetly
  • Inform guests about payment options and verify credit card information
  • Register guests, collecting necessary details
  • Welcome guests upon arrival and allocate rooms
  • Provide information regarding hotel amenities, room availability, and rates
  • Address guest complaints promptly and professionally
  • Coordinate with housekeeping to ensure room cleanliness and communicate effectively with other departments
  • Confirm group bookings and arrange tailored services
  • Adhere to established policies
  • Stay informed about local attractions and dining options to assist guests
  • Communicate effectively with other shifts regarding operational issues
  • Exhibit a customer service-oriented attitude
  • Demonstrate excellent communication and organizational abilities
  • Possess reliable transportation
  • Quickly adapt and thrive in a fast-paced environment with continuous guest interaction
  • Ability to lift, pull, and push moderate weights (minimum of 20 lbs)
  • Basic computer proficiency, including Word and Excel
  • Hold a valid driver's license
  • Perform additional duties as assigned


  • Detroit, Michigan, United States Quality Inn - Downtown Detroit Full time

    Job OverviewBenefits:Life InsuranceCompany gatheringsDental coverageEmployee discountsHealth coverageCareer advancement opportunitiesTraining and development programsVision coverageThe Quality Inn Detroit Downtown is in search of a personable, attentive, and detail-oriented Front Desk and Night Auditor Associate. This role is essential in delivering...


  • Detroit, Michigan, United States Quality Inn - Downtown Detroit Full time

    Job OverviewBenefits:Life InsuranceCompany eventsDental coverageEmployee discountsHealth coverageCareer advancement opportunitiesTraining and development programsVision coverageThe Quality Inn Detroit Downtown is looking for a personable, attentive, and detail-oriented Guest Services and Night Auditor Associate. This role is essential in delivering...


  • Detroit, Michigan, United States Quality Inn - Downtown Detroit Full time

    Job OverviewBenefits:Life InsuranceCompany eventsDental coverageEmployee discountsHealth coverageCareer advancement opportunitiesTraining and development programsVision coverageThe Quality Inn Detroit Downtown is in search of a personable, attentive, and detail-oriented Front Desk and Night Auditor Associate. This role is pivotal in delivering exceptional...


  • Detroit, Michigan, United States Metro Lodge - Detroit Full time

    Job OverviewBenefits:Life InsuranceCompany gatheringsDental coverageEmployee discountsHealth coverageOpportunities for career growthTraining and professional developmentVision coverageMetro Lodge - Detroit is looking for a personable, attentive, and detail-oriented Night Auditor and Guest Services Specialist. This role is essential in delivering exceptional...


  • Detroit, Michigan, United States Metro Lodge - Detroit Full time

    Job OverviewBenefits:Life InsuranceCompany eventsDental coverageEmployee discountsHealth coverageOpportunities for career growthTraining and development programsVision coverageThe Metro Lodge - Detroit is looking for a personable, attentive, and detail-oriented Front Desk and Night Auditor Associate. This role is essential in delivering exceptional service...

  • Guest Services Staff

    2 months ago


    Detroit, Michigan, United States teamworkonline Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...

  • IT Compliance Auditor

    2 weeks ago


    Detroit, Michigan, United States Liberty Personnel Services, Inc Full time

    Job OverviewPosition Summary:We are looking for a driven and meticulous IT Compliance Auditor to enhance our Internal Audit team. The successful candidate will possess a robust background in IT auditing, particularly in Sarbanes-Oxley (SOX) compliance, data evaluation, and IT governance. This position demands a professional capable of assessing and improving...


  • Detroit, Michigan, United States Spire Hospitality Full time

    Join Spire Hospitality in crafting exceptional guest experiences. We are committed to redefining hospitality with a focus on our people, passion, and purpose. If you are inspired by creating memorable moments, possess a passion for excellence, and enjoy building lasting relationships, we invite you to embark on this new journey with us. This position is...


  • Detroit, Michigan, United States Liberty Personnel Services, Inc Full time

    Position OverviewInformation Technology Compliance AuditorWe are currently seeking a skilled IT Compliance Auditor to join our team. This role involves performing comprehensive IT audits and necessitates a strong grasp of Sarbanes-Oxley (SOX) regulations.Key Responsibilities:Conduct thorough Sarbanes-Oxley testing to ensure compliance.Utilize data analysis...

  • Senior IT Auditor

    2 weeks ago


    Detroit, Michigan, United States DTE Energy Full time

    Company Overview:DTE Energy stands as one of the largest diversified energy providers in the United States. Our electric and gas divisions have been integral to powering homes and supporting Michigan's development for over a century.As the foremost source of renewable energy in Michigan, we are dedicated to fostering a cleaner and healthier environment for...

  • IT Auditor

    2 months ago


    Detroit, Michigan, United States Huntington National Bank Full time

    Huntington Bank's Internal Audit Department is searching for an IT Auditor with a passion for identifying and mitigating business and technology risks. Learning to serve as an advisor to your audit engagement stakeholders, the IT Auditor will develop business, industry and regulatory knowledge becoming a solid line of defense against threats who is trusted...

  • Senior Auditor

    2 months ago


    Detroit, Michigan, United States DTE Energy Full time

    And as Michigan's largest source of renewable energy, we're creating a cleaner, healthier environment to power our future.We're also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states.But we're more than a leading energy companyLeads...


  • Detroit, Michigan, United States Method Co. Full time

    Position OverviewWe are seeking a dedicated and skilled Guest Services Manager to join our team at Method Co.. This role is perfect for individuals who thrive in the hospitality sector and have a knack for leading a team. The ideal candidate will embody the Method Co. ethos, think creatively, demonstrate exceptional leadership abilities, and possess a strong...


  • Detroit, Michigan, United States Hollywood Casino at Greektown Full time

    JOIN OUR TEAM AT HOLLYWOOD CASINO AT GREETOWN: We are on a mission to redefine entertainment. At Hollywood Casino at Greektown, we are constantly in search of individuals who are passionate about creating enjoyable experiences. In this dynamic environment, you will collaborate with a diverse group of colleagues who share a commitment to enhancing guest...


  • Detroit, Michigan, United States PENN Entertainment Full time

    Join Our Team at PENN EntertainmentWe're always looking for talented individuals who share our passion for delivering exceptional guest experiences. As a Traffic & Booth Attendant at PENN Entertainment, you'll play a vital role in ensuring the smooth operation of our parking facilities and providing top-notch service to our guests.Key Responsibilities:Direct...


  • Detroit, Michigan, United States Spire Hospitality Full time

    At Spire Hospitality, we provide a robust full-time benefits package that includes EARLY PAY OR EARNED WAGE ACCESS, allowing you to receive your earnings before payday. Our offerings encompass medical, dental, and vision coverage, a pet discount program, identity theft protection, pre-paid legal assistance, flexible spending accounts, matched 401K...


  • Detroit, Michigan, United States Azul Hospitality Full time

    Job OverviewLocationHotel David WhitneyEmployment TypeFull-Time/Part-TimeCompensation$0.01 HourlyShiftAnyCategoryAdministrative - ClericalPosition SummaryThe primary objective of this role is to deliver exceptional service to guests, ensuring a seamless experience from arrival to departure. Responsibilities encompass a variety of tasks focused on guest...


  • Detroit, Michigan, United States Azul Hospitality Full time

    Job OverviewLocationHotel David WhitneyEmployment TypeFull-Time/Part-TimeCompensation$0.01 HourlyShiftAnyCategoryAdministrative - ClericalPosition SummaryThe Front Desk Agent plays a crucial role in ensuring a welcoming and efficient experience for guests. This position involves a variety of responsibilities primarily focused on guest services, including...


  • Detroit, Michigan, United States Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Detroit Downtown, 333 East Jefferson Ave, Detroit, Michigan, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and...


  • Detroit, Michigan, United States MGM Resorts International Full time

    About MGM Resorts InternationalAre you passionate about delivering outstanding service in a vibrant and diverse atmosphere? MGM Resorts International is seeking dedicated individuals to enhance our reputation in the entertainment sector by providing exceptional guest experiences.Position: Front Desk RepresentativeStarting Rate: $17.90Key Responsibilities:...