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Guest Services Coordinator

2 months ago

Detroit, Michigan, United States MGM Resorts International Full time

About MGM Resorts International

Are you enthusiastic about delivering exceptional service in a vibrant and varied atmosphere? MGM Resorts is in search of dedicated individuals who are passionate about creating memorable experiences for our guests.

Position: Front Desk Representative

Starting Rate: $17.90

Key Responsibilities:

  • Deliver tailored and unforgettable service to guests, proactively addressing their needs and ensuring a smooth check-in and check-out experience.
  • Work collaboratively with different departments to fulfill guest requests and exceed expectations.
  • Handle cash and credit transactions responsibly, safeguarding guest privacy and security while promoting a seamless experience.

Qualifications:

  • At least 1 year of direct guest service experience.
  • Competent in using computer software and office tools.
  • Strong organizational and communication abilities.
  • Willingness to work flexible hours, including weekends and holidays.

Perks:

  • Access to wellness programs for both physical and mental well-being.
  • Discounts on accommodations, dining, retail, entertainment, and more.
  • Complimentary meals, parking, and childcare support.
  • 401K and opportunities for professional growth.