Community Director

2 months ago


Richmond, Virginia, United States Peak Living Full time
Community Manager - Overlook at Brook Run

Peak Living is seeking a seasoned Community Manager to oversee the daily operations of our Overlook at Brook Run community. As a key member of our team, you will be responsible for ensuring the highest level of customer satisfaction and community engagement.

Key Responsibilities:
  • Supervise and train community associates to deliver exceptional customer service.
  • Ensure compliance with tax credit requirements and regulations.
  • Develop and implement marketing strategies to drive leasing and retention.
  • Manage resident requests and issues, providing timely and effective solutions.
  • Prepare and deliver lease agreements, renewal letters, and other necessary documents.
  • Conduct market research to inform rental rate adjustments and concessions.
  • Review resident files and accounting records to identify and address delinquencies.
  • Prepare and submit reports on community performance, including occupancy, collections, and expenses.
  • Develop and implement resident engagement programs to foster a sense of community.
  • Identify areas for improvement and implement process enhancements to drive efficiency and profitability.
Requirements:
  • Minimum 3 years of experience as a Community Manager or Assistant Community Manager in multi-family housing or a related industry.
  • High school diploma or equivalent required; college education or certifications preferred.
  • Valid driver's license and reliable transportation.
Why Peak Living?
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.


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