Customer Service Representative

1 day ago


Williamsburg, Kentucky, United States James Baker - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.

Key Responsibilities
  • Provide timely and accurate responses to customer inquiries and policy information.
  • Assist clients with policy changes and updates, ensuring seamless transitions and minimal disruption.
  • Process insurance claims efficiently and effectively, following up with clients to ensure satisfaction.
  • Maintain accurate records of customer interactions, providing valuable insights for future improvements.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
  • Detail-oriented and able to multitask, with a keen eye for accuracy and efficiency.
  • Previous customer service experience preferred, but not required.
What We Offer
  • A competitive salary and bonus structure, reflecting your value to our team.
  • A comprehensive benefits package, including paid time off and training opportunities.
  • A dynamic and supportive work environment, with opportunities for growth and advancement.

We are committed to fostering a culture of excellence and customer satisfaction. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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