Administrative Support Specialist
2 days ago
We are seeking a highly organized and detail-oriented Office Assistant to provide administrative support for our Survey Services operations. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining a high level of accuracy in their work.
Key Responsibilities- Provide administrative support to the Survey Services team, including data entry, mailings, copying, scanning, and proofing.
- Prepare and mail/email materials for scheduling letters, accreditation packets, and surveyor packets.
- Run batch reports and email/mail notifications.
- Meet quality audit goals.
- Enter surveyor itinerary information into AIMS.
- Provide daily backup for the front desk.
- Perform various administrative tasks, including opening, sorting, and distributing mail; answering and routing phone calls; screening and checking-in visitors; and mailing accreditation certificates.
- Compile and send marketing materials.
- Proof details in all correspondence for grammar and accuracy and add inserts, as applicable.
- Process applications into the system as they are received and update AIMS appropriately.
- Inventory the supply room and initiate supply, as needed.
- Triage and route allegation calls.
- Provide customer service to organizations, surveyors, and customer service units.
- Collaborate effectively with team members to achieve departmental goals and objectives, while balancing competing and/or fluctuating workloads.
- High school diploma or equivalent.
- One (1) year general administrative support experience, with emphasis on customer service.
- Utilize good writing, spelling, and grammar skills to respond to emails.
- Demonstrated skill in establishing/maintaining collaborative, professional relationships with team members.
- Demonstrated skill in time management, prioritization, and flexibility.
- Basic proficiency with Microsoft Office, e.g., Outlook, Word, Excel.
- Experience with a multiline phone system.
- Must be authorized to work in the United States.
CARF International offers a competitive compensation and premium benefits package, including medical/dental/life/disability insurance, medical and childcare flexible spending accounts, 403(b) retirement savings account, defined benefit pension plan, comprehensive wellness program, employee assistance program, goal sharing and other performance award programs.
This is a full-time, non-exempt position with a market entry salary of $16.28 hourly USD, payable semi-monthly. Actual starting salary is commensurate with education and experience.
This position is based in Tucson, AZ, and is not eligible for relocation assistance or full-time remote work. However, this position may be eligible for part-time remote work.
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