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Account Executive

1 month ago

Nashville, Tennessee, United States Lockton, Inc. Full time
Job Opportunity:

Lockton, Inc. is seeking a seasoned Client Services professional to join our Employee Benefits team. As an Account Executive, you will play a critical role in building and maintaining relationships with clients, delivering strategic benefit solutions, and driving business growth.

Key Responsibilities:
  • Develop and execute strategic plans to meet client needs, including Requests for Proposal and vendor coordination.
  • Maintain and enhance client relationships through proactive contact initiatives and creative solutions.
  • Proactively understand client requirements and needs.
  • Consult with clients on investment options, benefit services, fees, strategies, and goals.
  • Regularly review large claims, abnormal utilization results, and monthly claims experience with clients.
  • Review and issue profitability analyses on all fee-at-risk proposals.
  • Develop and maintain relationships with carriers, broker servicing networks, and other providers.
  • Oversee issue-resolution between clients and vendors.
  • Coordinate market selection for new and renewal business on designated accounts.
  • Initiate and duplicate new business report activities.
  • Generate new business opportunities through cross-selling.
  • Negotiate program terms and costs.
  • Mentor and train junior-level staff.
Requirements:
  • Bachelor's degree in business administration or related field and/or equivalent experience.
  • 10+ years of Client service experience in a health and welfare/employee benefits environment, with at least 5 years at a consulting and/or brokerage firm.
  • Experience presenting to clients.
  • Experience with complex business transactions, such as acquisitions, mergers, and divestitures.
  • Current Life & Health license or ability to obtain immediately.
  • Strong knowledge of Microsoft Office Suite.
  • Strong verbal and interpersonal communication skills.
  • Demonstrates strong working knowledge and experience within the brokerage industry.
  • Substantial experience in marketing and servicing the insurance employer-sponsored benefit plan.
  • Extensive working knowledge of regulatory requirements of employer-sponsored plans.
  • Understands industry trends and governmental regulations.
  • Ability to complete continuing education requirements as needed.
  • Ability to attend company, department, and team meetings as required, including industry training sessions.
  • Ability to travel by automobile and aircraft.
  • Ability to work outside of normal business hours as needed.