Commercial Services Director
2 days ago
At Johnson Controls International, we're reimagining the performance of buildings to serve people, places, and the planet. As a global leader in smart, healthy, and sustainable buildings, our mission is to make a positive impact on the world.
About the RoleWe're seeking a highly skilled and experienced Commercial Services Director to join our team. As a key member of our service delivery team, you'll be responsible for leading customer account leadership, including Labor and Material growth and execution of the Service business, for our customer base.
You'll manage customer relationship development and satisfaction, setting and monitoring goals for customer account gross margin delivery and profitability. You'll also lead the execution efforts of assigned Service business, including warranty-related customer issues, and ensure consistency of delivery systems through supervision and audits of Technicians, Customer Service Agents, and others who are part of the service delivery process.
Key Responsibilities- Procure and maintain fleet and tools inventory
- Ensure safety performance and program compliance
- Manage budgeting, forecasting, accounts payable/receivable
- Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training, and transitioning new employees
- Conduct formal performance reviews and address related issues
We're looking for a highly experienced professional with a strong background in the HVAC or building controls industry. You'll need a minimum of three years of management experience in a similar service deliverable environment. Technical school training or equivalent experience is also a plus.
We're an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.
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Commercial Services Director
4 days ago
Miramar, Florida, United States Johnson Controls International Full timeBuild Your Career with Johnson Controls InternationalAt Johnson Controls International, we're committed to helping you build your best future. As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.Join Our Team as a Commercial Services CoordinatorWe're...
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Commercial Services Director
2 days ago
Miramar, Florida, United States Johnson Controls International Full timeUnlock Your Potential with Johnson Controls InternationalAt Johnson Controls International, we're reimagining the performance of buildings to serve people, places, and the planet. As a global leader in smart, healthy, and sustainable buildings, our mission is to make a positive impact on the world.Job SummaryWe're seeking a highly skilled and experienced...
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Commercial Services Director
4 days ago
Miramar, Florida, United States Johnson Controls International Full timeUnlock Your Potential with Johnson Controls InternationalAt Johnson Controls International, we're reimagining the performance of buildings to serve people, places, and the planet. As a global leader in smart, healthy, and sustainable buildings, our mission is to make a positive impact on the world.About the RoleWe're seeking a highly skilled and experienced...
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