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Director of First Impressions
2 months ago
We are seeking a highly skilled and detail-oriented individual to join our team as a Director of First Impressions at FVI School of Nursing and Technology. As a key member of our front office staff, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our students, staff, and visitors.
Key Responsibilities- Manage the front desk and provide administrative support to ensure a smooth and efficient operation.
- Provide exceptional customer service to students, staff, and visitors, responding to inquiries and resolving issues in a timely and professional manner.
- Coordinate and manage the scheduling of appointments, exams, and other events.
- Process and maintain accurate records and data, ensuring confidentiality and compliance with regulatory requirements.
- Collaborate with the registrar's office to process diplomas and in-service certificates.
- Support campus events and operations, including ordering supplies and managing mail and package distribution.
- Ensure effective communication and collaboration with team members and stakeholders.
- Excellent customer service and communication skills.
- Ability to multitask and handle front desk and administrative responsibilities efficiently.
- Strong attention to detail and ability to maintain accuracy in data entry.
- Proficiency in CRM and student information systems.
- Ability to manage time effectively and meet deadlines under minimal supervision.
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance