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Director of First Impressions

2 months ago


Miramar, Florida, United States FVI School of Nursing and Technology Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Director of First Impressions at FVI School of Nursing and Technology. As a key member of our front office staff, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our students, staff, and visitors.

Key Responsibilities
  • Manage the front desk and provide administrative support to ensure a smooth and efficient operation.
  • Provide exceptional customer service to students, staff, and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Coordinate and manage the scheduling of appointments, exams, and other events.
  • Process and maintain accurate records and data, ensuring confidentiality and compliance with regulatory requirements.
  • Collaborate with the registrar's office to process diplomas and in-service certificates.
  • Support campus events and operations, including ordering supplies and managing mail and package distribution.
  • Ensure effective communication and collaboration with team members and stakeholders.
Requirements
  • Excellent customer service and communication skills.
  • Ability to multitask and handle front desk and administrative responsibilities efficiently.
  • Strong attention to detail and ability to maintain accuracy in data entry.
  • Proficiency in CRM and student information systems.
  • Ability to manage time effectively and meet deadlines under minimal supervision.
Benefits
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance