IT Infrastructure Support Specialist
5 days ago
Job Summary:
JobRialto is seeking a highly skilled IT Infrastructure Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support for our general purpose and manufacturing business network systems.
Key Responsibilities:
- Support and maintain our network infrastructure, including wired and wireless network architecture, network switches, routers, and SDWAN.
- Troubleshoot LAN/WAN infrastructure and maintain and upgrade network cabling within the Data Center and building cabinets.
- Provide end-user support and customer service experience, including experience with Windows 10 and 11 deployment and troubleshooting, printers, scanners, label printers, Office 365, and SharePoint.
- Manage requests and incidents within a service desk tool.
- Administer and maintain our server infrastructure, including Windows Server 2016-2022, sharing and folder privileges, racking, cabling, and commissioning servers, backup and storage, and server monitoring and optimization.
- Have general familiarity of firewall technology, configuration, rules, and experience working in DMZ and Process Control Networks.
Requirements:
- Bachelor's Degree in a related field.
- Strong knowledge of network administration, end-user device support, and server administration.
- Excellent communication and troubleshooting skills.
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