Director of Strategic Partnerships

7 days ago

New York, New York, United States Aramark Full time
Job Description

The Director of Strategic Partnerships will be responsible for leading the efforts of advancing our market position and value proposition at our client accounts within a designated territory and portfolio. This role will direct and lead the efforts for creating customized solutions based on mutually beneficial strategic considerations and successfully communicating to our existing clients the differential advantages of Aramark, resulting in long-term development and industry-leading client retention and growth rates.

Key Responsibilities
  • Manage a portfolio of accounts designated by the Vice President of Growth, with direct responsibility for account retention through the application and execution of comprehensive, client-facing strategies.
  • Develop and execute customized account strategies for our existing business partners, including account diagnostics, relationship analysis, and engagement planning and execution.
  • Drive Base Business and Vertical Growth by interfacing with clients regarding Proactive Innovation, Contract Pricing, and additional Lines of Service.
  • Ensure delivery of client expectations within contract portfolio.
Qualifications
  • Effective use of deliberate influence strategies to impact, shape, or re-direct the behaviors of others, without formal authority.
  • Promote a spirit of cooperation within the business units and Aramark to best leverage capabilities and resources to serve client needs.
  • Possess a genuine desire and ability to understand the marketplace and changing needs of clients and respond accordingly with proactive solutions that target these needs.
  • Demonstrate a solid understanding of the broader market picture and applies it to make mutually beneficial business decisions in a mature service industry.
  • Ability to successfully build alliances and influence key decision makers.
  • Manage customer relationships through creative problem solving and customer savvy at the C-level of client organizations.
  • Operational acumen and savvy (including dining, facility, and conference services technical understanding and proforma development).
  • Ability to identify and apply quantifiable client-centered performance metrics and operational results to existing and proposed services.
  • Demonstrated excellence in written and oral communication skills.
Benefits
  • Flexible work arrangements.
  • Paid Time Off (PTO), Vacation, nine (9) paid holidays.
  • Volunteer days, community partnerships, Employee Assistance Program.
  • Your choice of three medical plans, two carriers to choose from & My Healthy Changes well-being program.
  • Adoption Assistance & Paid Parental Leave.
  • Tuition Funding Sources and Scholarship Programs.
  • Retirement plan with match on annual contributions.

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