Endpoint Enterprise Systems Engineer

15 hours ago

New York, New York, United States RIT Solutions, Inc. Full time
Job Title: Endpoint Enterprise Systems Engineer

The Endpoint Enterprise Systems Engineer is a key member of our team, responsible for defining the long-term strategy for our Endpoint Platforms team. This role requires a subject matter expert with a deep understanding of multiple endpoint technologies and a proven track record of solving complex problems.

Responsibilities:
  • Act as a subject matter expert and enterprise technology thought leader on AAG platforms.
  • Define the long-term strategy (at least 12 months) for AAG platforms and their implementation.
  • Mentor application/system administrators on all elements of application administration, including technical, process, and documentation best practices.
  • Provide 24x7 on-call support for critical issues affecting applications/infrastructure.
  • Lead cross divisional enterprise infrastructure projects related to Microsoft 365 services.
  • Collaborate directly with Enterprise Architecture and Security to develop and plan the platforms architecture and security strategies.
  • Lead vendor management to better understand future capabilities while advocating for features that are beneficial to Alaska.
  • Act as a forward thinker to help ensure that new capabilities are evaluated, implemented, and operationalized.
Qualifications:
  • 7 years of experience in IT, or related area.
  • Bachelor's degree, or an additional two years of relevant training/experience in lieu of this degree.
  • Technical engineering experience required.
  • Expert experience managing Microsoft 365 technologies and services (i.e. Azure AD, Exchange Online, Microsoft Teams, O365 Applications, OneDrive, SharePoint, etc.).
  • Ability to work collaboratively with cross functional teams to understand objectives, gather automation requirements, write technical specifications, and perform in a lead role.
  • Demonstrate experience in coaching and mentoring system engineers.
  • Experience estimating effort and establishing timelines for projects.
  • Excellent communication skills and a proven ability to collaborate with a variety of team members.

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