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Desktop and Endpoint Engineering Manager
2 months ago
We are seeking a highly skilled Desktop and Endpoint Engineering Manager to join our team at SourcePro Search, LLC. As a key member of our IT department, you will be responsible for the management of desktop and endpoint engineering services, ensuring the smooth operation of our desktop and laptop environments.
Key Responsibilities:- Manage the design, construction, deployment, and maintenance of personal computer operating system images, virtual desktops, and other application delivery platforms.
- Coordinate with and manage team to work with the appropriate Information Technology groups to ensure deployed systems and applications meet all firm user and client needs and requirements.
- Act as an Analyst/Consultant and provide systems and applications integration advice and expertise as needed throughout the firm and the department.
- Manage the design, development, testing, and implementation of login scripts, GPO settings, and software deployment packages.
- Responsible for control and coordination of the release management process for the desktop.
- Periodically audit desktops to help ensure software licensing compliance.
- 5+ years of experience with at least 3 Windows desktop operating system versions, application analysis, and Citrix published applications as well as support of at least 6 different desktop and laptop hardware devices.
- Demonstrated competency in one (or more) scripting languages (e.g., PowerShell, VB script).
- Working knowledge of Microsoft Windows Operating systems, Citrix XenApps and XenDesktop, and industry standard application deployment tools.
- Familiarity with Mobile Device Management application deployment technologies and Microsoft M365 and Office 365 stack.
- Bachelor's Degree.
- Prior law firm experience.
- Supervisory experience.
- Exceptional customer service.
- Excellent oral and written communication skills, including technical and user documentation.
- Strong organizational skills.
- Ability to work independently and under pressure.
- Ability to collaborate with all levels of management and staff.