Senior IT Engineer for Endpoint Management

3 weeks ago


New York, New York, United States Xylem Full time
Job Title: Senior IT Engineer for Endpoint Management

Xylem is seeking a highly skilled Senior IT Engineer for Endpoint Management to join our team. As a leading water technology company, we are committed to addressing the world's most critical water challenges.

The successful candidate will be responsible for managing large-scale, global endpoint deployments, ensuring the security and integrity of our systems. This role requires strong technical and issue resolution skills, as well as excellent interpersonal skills to work effectively with cross-functional teams.

Key Responsibilities:
  • Maintain global standard images for desktops and laptops using MECM, Intune, Autopilot, or similar tools.
  • Manage deployment and inventory of end-user devices, oversee software distribution for desktops, and develop testing platforms and procedures.
  • Review and test new software requests for installation, document integration, and plan deployment.
  • Lead and manage deployment of software, associated deployment tools, and definitive software library.
  • Act as senior-level technical support for all issues escalated from Level 1 and Level 2, identifying, isolating, and resolving escalated issues.
Requirements:
  • Bachelor's degree in Computer Science or equivalent experience.
  • 5 years' experience in managing large-scale, global endpoint deployments.
  • 5 years' experience with Altiris, Big Fix, SCCM, and/or other software distribution tools.
  • 3-5 years' experience with Active Directory and Group Policies.
  • 3-5 years' experience with imaging tools (i.e., ghost imaging, etc.).
  • Experience with workspace management solutions (i.e., XenMobile, workspace one, etc.).
  • Experience with managing a global workstation image and endpoint management team.
About Xylem:

Xylem is a global leader in water technology, committed to providing innovative solutions for water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a focus on smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.

We prioritize diversity, equity, and inclusion, and offer a range of benefits, including a paid Volunteer Program, Xylem Watermark. We are an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, fostering an inclusive environment free from discrimination or harassment.


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