Lead Producer for Live Game Operations

2 weeks ago


Irvine, California, United States Blizzard Entertainment Full time

Position Overview:

We are in search of a passionate and experienced Senior Game Producer to oversee our Live Operations for Hearthstone. This pivotal role encompasses the management of patch releases, enhancement of operational processes, and resolution of live issues. The ideal candidate is highly organized, possesses outstanding communication abilities, and has a solid technical background.

Key Responsibilities:

  • Develop and refine the release management framework for game updates and service enhancements.
  • Create and maintain a comprehensive schedule for significant planned releases and urgent hotfixes, ensuring timely delivery of major game updates.
  • Collaborate with various partners to coordinate maintenance schedules, downtime, and mobile submissions.
  • Oversee operational challenges in a live environment, including a 24/7 on-call rotation and conducting postmortems.
  • Act as a representative for the development team in discussions related to publishing, commercial strategies, and platform planning.
  • Engage in planning with Esports and Community partners for event-related environments.
  • Drive continuous improvement in our processes and live operations.
  • Communicate the status of live operations, releases, and upcoming milestones to both the team and leadership.
  • Foster a culture of inclusion and diversity within the team.

Qualifications:

Experience:

  • A minimum of 5 years in live software or services, focusing on production, quality assurance, operations, or project management.

Knowledge & Skills:

  • Strong understanding of software development and project management methodologies.
  • Proficient in building, tracking, and maintaining complex roadmaps and schedules.

Key Attributes:

  • Self-motivated and accountable.
  • Thrives in a dynamic, fast-paced environment.
  • Exceptional verbal and written communication skills.

Preferred Qualifications:

  • Professional experience in the gaming industry, particularly with live games.
  • Background in engineering or support for engineering teams.
  • Familiarity with Hearthstone as a player is advantageous.

About Blizzard Entertainment:

Blizzard Entertainment is renowned for creating iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft. As a leading developer and publisher of entertainment experiences, we have garnered numerous accolades, including multiple Game of the Year awards. Our games engage millions of players worldwide across various platforms.

Our Commitment:

We are dedicated to fostering a diverse and inclusive environment where all employees can thrive. We encourage individuals from all backgrounds to consider joining us, as we believe that varied perspectives enhance our ability to create immersive and innovative worlds.



  • Irvine, California, United States Blizzard Entertainment Full time

    Position Overview: We are seeking a passionate and skilled Senior Game Producer to oversee our Live Operations. This role is crucial for managing patch releases, enhancing our operational processes, and resolving live issues effectively. The ideal candidate is highly organized, possesses outstanding communication abilities, and has a solid technical...


  • Irvine, California, United States Blizzard Entertainment Full time

    Position Overview: We are seeking a passionate and skilled Senior Game Producer to oversee our Live Operations. This role is essential for managing patch releases, enhancing our operational workflows, and resolving live issues effectively. The ideal candidate is highly organized, possesses outstanding communication abilities, and has a robust technical...


  • Irvine, California, United States Blizzard Entertainment Full time

    Team Name:World of WarcraftJob Title:Game Producer, Live Game - World of Warcraft | Irvine, CARequisition ID:R023554Job Description:The World of Warcraft Development team is seeking a full-time Game Producer to help us continue to shape the future of Azeroth. We need someone who can collaborate with an amazing team to turn our ambitious ideas into epic...


  • Irvine, California, United States Blizzard Entertainment Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Producer to join our Live Operations team at Blizzard Entertainment. As a key member of our team, you will be responsible for managing the release of our games and services, ensuring a seamless and engaging experience for our players.Key ResponsibilitiesDevelop and implement a comprehensive...

  • Release Manager, Games

    2 months ago


    Irvine, California, United States Amazon Full time

    Amazon is all-in on games, and our mission is to be the most customer-obsessed company in the industry.At Amazon Games, we have a proven track record of creating captivating games like New World:Aeternum and publishing successful titles such as Lost Ark. Presently, we are actively engaged in the publication of several highly anticipated titles, including...

  • Release Manager, Games

    2 months ago


    Irvine, California, United States Amazon Full time

    Amazon is all-in on games, and our mission is to be the most customer-obsessed company in the industry.At Amazon Games, we have a proven track record of creating captivating games like New World:Aeternum and publishing successful titles such as Lost Ark. Presently, we are actively engaged in the publication of several highly anticipated titles, including...


  • Irvine, California, United States HaoPlay USA, Inc. Full time

    Game Operations CoordinatorKey Responsibilities:1. Oversee the daily management of game operations, which includes planning and executing online gaming events, as well as analyzing and monitoring the effectiveness of these activities.2. Examine player behavior and spending patterns, and propose targeted enhancement strategies from a market and product...


  • Irvine, California, United States Blizzard Entertainment Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Producer to join our Live Operations team at Blizzard Entertainment. As a key member of our team, you will be responsible for managing the release of our games and services, ensuring a seamless and engaging experience for our players.Key ResponsibilitiesDevelop and implement a comprehensive...


  • Irvine, California, United States Amazon Full time

    This position location may be flexible depending on candidate requirements.Amazon is all-in on games, and our mission is to be the most customer-obsessed company in the games industry. At Amazon Games, we're creating compelling games like New World, Lost Ark, Throne and Liberty, as well as several - as of yet - undisclosed titles. Amazon Games is also...

  • Associate Producer

    1 month ago


    Irvine, California, United States Blizzard Entertainment Full time

    Team Name:Diablo IVJob Title:Associate Producer | Diablo Legacy | Irvine, CARequisition ID:R023541Job Description:Join us on the Diablo Legacy team where you will help ensure Diablo continues to deliver an experience with endless evil to slaughter, countless abilities to master, nightmarish Dungeons, and legendary loot. Diablo Legacy titles include Diablo I,...


  • Irvine, California, United States Blizzard Entertainment Full time

    Team Name:SoundJob Title:Associate Producer, Music - Temp (SFD / Cinematics)Requisition ID:R023630Job Description:Blizzard Entertainment's audio team is seeking an Associate Producer to assist with music and scoring production for all of our franchises. Your primary responsibility will be coordinating with the Senior Music Producer to maintain timely...


  • Irvine, California, United States Blizzard Entertainment Full time

    Team Name:SoundJob Title:Associate Producer, Music - Temp (SFD / Cinematics)Requisition ID:R023630Job Description:Blizzard Entertainment's audio team is seeking an Associate Producer to assist with music and scoring production for all of our franchises. Your primary responsibility will be coordinating with the Senior Music Producer to maintain timely...


  • Irvine, California, United States Blizzard Entertainment Full time

    Team Name:World of WarcraftJob Title:Lead Software Engineer, Server Reliability - World of WarcraftRequisition ID:R022792Job Description:The World of Warcraft team is seeking an engineer to lead our Server Reliability efforts and team in the US. You will work closely with our other server leads, server engineers, and live operations producers to help improve...


  • Irvine, California, United States Gaming Company Full time

    Game Support Team LeaderJob Overview:The successful applicant will oversee the game support team, possessing a passion for the gaming sector and a deep understanding of player needs. This role entails crafting and implementing strategies for international user support within the gaming customer service framework.Key Responsibilities:Lead and mentor team...


  • Irvine, California, United States Blizzard Entertainment Full time

    Team Name: & Online ProductsJob Title:Senior Software Engineer, Game ServicesRequisition ID:R023032Job Description:Are you a motivated and experienced Senior Software Engineer interested in developing social features that impact many games across all of Blizzard?The Game Service Social team develops foundational social constructs used by millions of players...

  • Senior QA Tester

    1 week ago


    Irvine, California, United States Tencent Full time

    About This PositionLightspeed LA, a subsidiary of Tencent Games, is seeking a highly skilled Senior QA Tester to join our team in Irvine, California. As a key member of our QA team, you will play a critical role in ensuring the quality and stability of our AAA open-world game.ResponsibilitiesDesign and execute comprehensive testing plans to identify and...

  • Visual Lead

    4 days ago


    Irvine, California, United States Amazon Full time

    About the RoleWe are seeking an experienced Art Lead to join our team at Amazon Games. As an Art Lead, you will play a key role in shaping the visual direction of our games and collaborating with cross-functional teams to bring our creative vision to life.Key ResponsibilitiesDevelop and maintain a clear visual direction for our games, ensuring consistency...

  • Operations Manager

    2 days ago


    Irvine, California, United States BANDAI NAMCO Entertainment Full time

    Job SummaryThe Sr. Manager, Operations will oversee the day-to-day activities of the company's operations, focusing on enhancing operational systems and performance. This role involves efficiently managing inventory, logistics, 3PL partner relations, and coordinating operations with other cross-functional teams to ensure alignment and efficiency.Key...


  • Irvine, California, United States Blizzard Entertainment Full time

    Your Mission At Blizzard Entertainment, we are seeking a seasoned client engineer to enhance our Hearthstone engineering team. As a Senior Client Engineer, your focus will be on optimizing Hearthstone across all supported platforms, particularly mobile devices. We appreciate diverse perspectives and backgrounds, and we are looking for individuals who can...


  • Irvine, California, United States Tencent Full time

    Position Overview:As a Technical Director at Tencent, you will be responsible for shaping and implementing the technical roadmap for an innovative new intellectual property.Your position requires close collaboration with the Creative Director and the core leadership team to establish and uphold the technical vision, ensuring it is in harmony with the...