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Operations Manager

2 months ago

Irvine, California, United States BANDAI NAMCO Entertainment Full time

Job Summary

The Sr. Manager, Operations will oversee the day-to-day activities of the company's operations, focusing on enhancing operational systems and performance. This role involves efficiently managing inventory, logistics, 3PL partner relations, and coordinating operations with other cross-functional teams to ensure alignment and efficiency.

Key Responsibilities

  • Direct and manage the operational activities of our products, including but not limited to:
  • Manage the activities of the operations department related to production, purchasing, logistics, warehousing, and distribution of our products
  • Manage inventory by analyzing trends, discrepancies, and opportunities to minimize costs and maximize efficiency
  • Develop and monitor key performance indicators (KPIs) for inventory operations and develop reporting and auditing processes
  • Provides guidance to improve operations processes and onboard new technologies or partners
  • Ensures all product deliverables are met based on the operations policies and procedures set
  • Collaborate cross-functionally with relevant departments to meet a common understanding of deliverables and delivery schedules
  • Manage relationships with suppliers and manufacturing resources
  • Collaborate with the finance team to implement and monitor financial controls
  • Use data analysis to optimize and improve operational strategies and processes
  • Mentor team members and foster a culture of continuous improvement and customer service excellence

Requirements

  • Minimum of 7 years of experience in operations management, which includes purchasing and supply chain management, preferably in the video game or entertainment industry
  • Experience working with Oracle, Salesforce, and Power BI
  • Proven track record of managing complex operations and leading teams to achieve business objectives
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization

Preferred Qualifications

  • Experience with digital and physical product distribution in the video game industry
  • Knowledge of international e-commerce solutions and global market trends
  • Familiarity with project management tools and methodologies
  • Passion for video games and a deep understanding of the gaming industry's trends and challenges