Lead Software Engineer, Server Reliability

1 month ago


Irvine, California, United States Blizzard Entertainment Full time

Team Name:

World of Warcraft
Job Title:
Lead Software Engineer, Server Reliability - World of Warcraft
Requisition ID:
R022792
Job Description:
The World of Warcraft team is seeking an engineer to lead our Server Reliability efforts and team in the US. You will work closely with our other server leads, server engineers, and live operations producers to help improve reliability for World of Warcraft.

In this role, you'll lead a team of engineers that investigate any service issues that occur and work to prevent them in the future so players can enjoy games without interruption. Your team will be digging into source code looking for hidden complexities, tracking evidence in logs and server telemetry, and using your eye for reliability to help the team make great decisions for ongoing improvement. If you are someone who loves solving technical service issues and supporting engineers that solve them, we'd love to see your application.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification in the job posting. At Activision Blizzard, we are committed to creating a diverse and inclusive environment, so we strongly encourage anyone to apply even if you don't believe you meet every single qualification outlined. We also do our best to ensure all applications received are responded to.

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The home studio for this role is Irvine, CA.

What you will do...


• Manage, mentor, and evaluate a team of software engineers


• Team up with EU-based Reliability Engineers to ensure global concerns are represented day to day


• Work with production and the team to manage project schedules and backlog
• Champion work / life balance for the team


• Evolve and enhance WoW deployment pipelines, technologies, and approaches
• Collaborate with other disciplines and engineering teams to iterate on and modernize our development process


• Work with the technical directors and producers to create product roadmaps
• Promote and contribute to a culture of diversity and inclusion

To succeed, you must have...


• Strong communication and cross discipline collaboration skills


• A reliability geared mindset, to be able to look at the architecture of a system and help predict how changes might impact customers and infrastructure


• Familiarity with Networking and Server Design concepts


• An understanding of server/client interactions


• Desire to mentor and lead a team of engineers, and push for reliability practices across the engineering team

We're also interested in hearing stories you may have about...


• Working with Linux and/or Databases


• Understanding of how Massively Multiplayer Games, or other Client/Server architectures


• Experience working with cloud-based solutions


• Improving the reliability of a service used by others


• Needing to solve problems that were tricky and technical



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