Patient Services Receptionist

2 weeks ago


Mishawaka, Indiana, United States Ernest Health Full time

Position Overview:

At Ernest Health, we are dedicated to delivering exceptional patient care. Our organization specializes in both inpatient and outpatient rehabilitative services, assisting individuals who are recovering from various disabilities due to injuries, illnesses, or chronic medical conditions.

We are currently looking for a Receptionist to become a vital part of our compassionate healthcare team.

As a member of our organization, you will find that our patients are treated like family. In a constantly evolving healthcare landscape, we prioritize the safety and comfort of every individual in our care. Our dedicated team of healthcare professionals is committed to excellence in service and providing the highest quality of care.

Employee Well-Being: We value our employees and recognize the privilege of serving our patients and their families. Ernest Health offers a comprehensive benefits package that includes:

  • PPO and High Deductible Medical Plan options
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) with employer matching
  • Dental and Vision insurance
  • 401K plan with employer matching
  • Life insurance coverage
  • Short-term and long-term disability insurance
  • Pet insurance options
  • Employee Assistance Program
  • Wellness initiatives
  • Tuition and Continuing Education reimbursement
  • Earned Time Off

Additional Opportunities: Full-Time and Part-Time clinical roles are also eligible for:

  • Clinical Career Ladder advancements
  • Nursing Preceptor Programs
  • PCT Career Path opportunities
  • Certification Pay for CRRN or CCRN

Qualifications:

Essential Skills:

  • Preferred: One year of reception experience in a healthcare environment.
  • Alternatively: Any equivalent combination of education and experience.

Additional Skills and Qualifications:

  • Proficient in general computer skills, including data entry, word processing, email, and record management.
  • Strong organizational and time management abilities.
  • Excellent written and verbal communication skills.
  • Capability to uphold quality and safety standards.
  • Ability to maintain confidentiality.
  • Proficient in working collaboratively and professionally with others.

Responsibilities:

As a Receptionist, you will be responsible for managing hospital telecommunication services, utilizing telephones, pagers, and computer systems to facilitate communication among visitors, callers, staff, patients, and their families. You may also maintain records related to telecommunications, such as long-distance calls and on-call employee logs. Your role will integrate the hospital's mission and guiding principles into daily operations.



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