Receptionist Specialist

Become a part of a thriving organization that prioritizes employee well-being with exceptional benefits from day one, including daily pay options and unparalleled perks. At Hilton Grand Vacations, we aim to enhance the lives of our guests by providing them with unforgettable experiences and opportunities to explore new destinations.

We are currently seeking a Front Desk Clerk to be an integral part of our operations at VCA South Bend. In this role, you will play a crucial part in ensuring that every interaction with our guests is positive and memorable, from their arrival to their departure.

Why Our Team Members Appreciate Working Here:

• Supportive team atmosphere.
• Recognition and reward programs.
• Travel discounts through the Go Hilton Team Member Travel Program.
• Employee assistance initiatives.
• 401(k) plan with company contributions.
• Paid time off and sick leave.
• Employee stock purchase options.
• Tuition reimbursement opportunities.
• Various learning and career advancement pathways.
• And much more.

Key Responsibilities:

• Welcome guests and owners upon arrival.
• Facilitate the check-in and check-out processes.
• Prepare invoices and handle payment transactions.
• Address housekeeping and maintenance requests by coordinating with the appropriate departments.
• Maintain and replenish front desk supplies, including preparing arrival packets and local information.
• Manage phone inquiries and direct calls as necessary.
• Perform additional duties as required.

Qualifications:

• Prior experience in customer service is essential.
• Experience with cash handling is preferred.
• A professional and courteous demeanor is required.
• Basic computer proficiency is necessary.
• Strong command of the English language, both spoken and written.
• Ability to manage multiple tasks and prioritize effectively.

Hilton Grand Vacations has been recognized for fostering a culture that values work-life balance and family-friendly benefits. We take pride in the loyalty of our Owners, Members, and Guests, as well as the exceptional contributions of our dedicated Team Members across our various locations.

We are committed to providing equal employment opportunities and value diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We ensure that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, perform essential job functions, and enjoy other employment benefits. Please reach out to us for accommodation requests.

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