Receptionist Specialist

Join a dynamic team that offers exceptional benefits from day one, along with competitive pay and unique perks. At Hilton Grand Vacations, we strive to enhance the experience of our guests, helping them explore new destinations and reconnect with loved ones.

We are currently seeking a Front Desk Clerk to provide outstanding service at our hospitality location. In this role, you will ensure that every interaction with guests is positive and memorable, from their arrival to their departure.

Why Team Members Appreciate Working Here:

• Supportive team atmosphere.
• Recognition programs and rewards.
• Travel discounts through the Go Hilton Team Member Travel Program.
• Employee assistance initiatives.
• 401(k) plan with company matching.
• Paid time off and sick leave.
• Employee stock purchase options.
• Tuition reimbursement opportunities.
• Various learning and career advancement pathways.
• And much more.

Key Responsibilities:

• Welcome guests and owners upon arrival.
• Facilitate the check-in and check-out processes.
• Prepare invoices and process payments.
• Handle housekeeping and maintenance requests, coordinating with the appropriate departments.
• Maintain and replenish front desk supplies, including arrival packets and local information.
• Manage phone calls and direct inquiries appropriately.
• Perform additional tasks as needed.

Qualifications:

• Previous experience in customer service.
• Experience with cash handling is preferred.
• Professional demeanor and appearance.
• Basic computer proficiency.
• Strong command of the English language, both spoken and written.
• Ability to manage multiple tasks and prioritize effectively.

At Hilton Grand Vacations, we are proud to be recognized for our commitment to work-life balance and family-friendly benefits. We celebrate the loyalty of our guests and the dedication of our team members across all our locations.

We are an equal opportunity employer and embrace diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and interview process, as well as during employment. Please reach out to us for assistance.

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